Cognos Analytics

Please take the time to review and vote up our Idea! 

We would like the ability to change or update the ownership of schedules to service accounts. By default they are owned by the creator, however this leaves a single source of failure if the person would leave. Also when creating scheduled emails, the email comes from the creator. If it could be changed to a service account associated to a group mailbox, then there is not a single source of failure. This would also look more professional coming from a group rather than a single individual. Today when someone is no longer at our company the ownership shows as unavailable and then will eventually fail. This would also prevent that.

Change/Update ownership | IBM Data and AI Ideas Portal for Customers

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Deanna Richert
Sr. Data Analytics Product Manager
The Boeing Company
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Please take the time to review and vote up our Idea! 

We would like the ability to change or update the ownership of schedules to service accounts. By default they are owned by the creator, however this leaves a single source of failure if the person would leave. Also when creating scheduled emails, the email comes from the creator. If it could be changed to a service account associated to a group mailbox, then there is not a single source of failure. This would also look more professional coming from a group rather than a single individual. Today when someone is no longer at our company the ownership shows as unavailable and then will eventually fail. This would also prevent that.

Change/Update ownership | IBM Data and AI Ideas Portal for Customers

------------------------------
Deanna Richert
Sr. Data Analytics Product Manager
The Boeing Company
------------------------------

Voted.

I agree the whole process today is a pain. Today another user can claim ownership, but if I remember correctly they need to update the schedule at three different spots for it to work properly again. Also usually the schedules of our users are located in their own content folder and need to be moved by an admin first. Any improvement of this situation would be highly welcome.

Please take the time to review and vote up our Idea! 

We would like the ability to change or update the ownership of schedules to service accounts. By default they are owned by the creator, however this leaves a single source of failure if the person would leave. Also when creating scheduled emails, the email comes from the creator. If it could be changed to a service account associated to a group mailbox, then there is not a single source of failure. This would also look more professional coming from a group rather than a single individual. Today when someone is no longer at our company the ownership shows as unavailable and then will eventually fail. This would also prevent that.

Change/Update ownership | IBM Data and AI Ideas Portal for Customers

------------------------------
Deanna Richert
Sr. Data Analytics Product Manager
The Boeing Company
------------------------------

Proper built-in Administration-level tools have LOOOOONG been needed but after all these years it's clear IBM will never supply them.  Thus we are required to purchase 3rd party tools. 

We rely on BSP's MetaManager for doing this sort of thing.  When people leave I use the tool to search for anything they own - reports, schedules, dist lists, saved outputs, etc and transfer ownership to someone else.  Motio Pi does this sort of thing as well though I'm not very familiar with that tool.

Voted.

I agree the whole process today is a pain. Today another user can claim ownership, but if I remember correctly they need to update the schedule at three different spots for it to work properly again. Also usually the schedules of our users are located in their own content folder and need to be moved by an admin first. Any improvement of this situation would be highly welcome.

Please take the time to review and vote up our Idea! 

We would like the ability to change or update the ownership of schedules to service accounts. By default they are owned by the creator, however this leaves a single source of failure if the person would leave. Also when creating scheduled emails, the email comes from the creator. If it could be changed to a service account associated to a group mailbox, then there is not a single source of failure. This would also look more professional coming from a group rather than a single individual. Today when someone is no longer at our company the ownership shows as unavailable and then will eventually fail. This would also prevent that.

Change/Update ownership | IBM Data and AI Ideas Portal for Customers

------------------------------
Deanna Richert
Sr. Data Analytics Product Manager
The Boeing Company
------------------------------

Please take the time to review and vote up our Idea! 

We would like the ability to change or update the ownership of schedules to service accounts. By default they are owned by the creator, however this leaves a single source of failure if the person would leave. Also when creating scheduled emails, the email comes from the creator. If it could be changed to a service account associated to a group mailbox, then there is not a single source of failure. This would also look more professional coming from a group rather than a single individual. Today when someone is no longer at our company the ownership shows as unavailable and then will eventually fail. This would also prevent that.

Change/Update ownership | IBM Data and AI Ideas Portal for Customers

------------------------------
Deanna Richert
Sr. Data Analytics Product Manager
The Boeing Company
------------------------------