Maximo

Hello Team, 

Recently we have installed IBM Maximo Anywhere 764 version with IFIX4.  The Build command is successful and files are uploaded into our Maximo. -Anywhere Administration application.

but when we tried to login into App (IBM Maximo Technician), we are getting the error " The user name and password combination that you entered is not valid"

But here are my observations. 

1) with the same user and password, I am able to login into  web Maximo application and the user is part of the security group "ANYWHERE_TECHNICIAN"

2) It's form authentication that's configured in worklight.properties which is correct.

Please let me know if I need to verify anything elsewhere. 

------------------------------
Karthik
------------------------------

Did you manage to figure this out?  We just started having the same issue today, but we have not made any changes recently to cause it that we know of.

Hello Team, 

Recently we have installed IBM Maximo Anywhere 764 version with IFIX4.  The Build command is successful and files are uploaded into our Maximo. -Anywhere Administration application.

but when we tried to login into App (IBM Maximo Technician), we are getting the error " The user name and password combination that you entered is not valid"

But here are my observations. 

1) with the same user and password, I am able to login into  web Maximo application and the user is part of the security group "ANYWHERE_TECHNICIAN"

2) It's form authentication that's configured in worklight.properties which is correct.

Please let me know if I need to verify anything elsewhere. 

------------------------------
Karthik
------------------------------

Hello, are you using apk from GooglePlay? Then you should do this: https://www.ibm.com/support/pages/node/6962093?myns=swgtiv&mynp=OCSSPJLC&mync=E&cm_sp=swgtiv-_-OCSSPJLC-_-E

Best Regards

Did you manage to figure this out?  We just started having the same issue today, but we have not made any changes recently to cause it that we know of.

Hello Team, 

Recently we have installed IBM Maximo Anywhere 764 version with IFIX4.  The Build command is successful and files are uploaded into our Maximo. -Anywhere Administration application.

but when we tried to login into App (IBM Maximo Technician), we are getting the error " The user name and password combination that you entered is not valid"

But here are my observations. 

1) with the same user and password, I am able to login into  web Maximo application and the user is part of the security group "ANYWHERE_TECHNICIAN"

2) It's form authentication that's configured in worklight.properties which is correct.

Please let me know if I need to verify anything elsewhere. 

------------------------------
Karthik
------------------------------

Hello, are you using apk from GooglePlay? Then you should do this: https://www.ibm.com/support/pages/node/6962093?myns=swgtiv&mynp=OCSSPJLC&mync=E&cm_sp=swgtiv-_-OCSSPJLC-_-E

Best Regards

Did you manage to figure this out?  We just started having the same issue today, but we have not made any changes recently to cause it that we know of.

Hello Team, 

Recently we have installed IBM Maximo Anywhere 764 version with IFIX4.  The Build command is successful and files are uploaded into our Maximo. -Anywhere Administration application.

but when we tried to login into App (IBM Maximo Technician), we are getting the error " The user name and password combination that you entered is not valid"

But here are my observations. 

1) with the same user and password, I am able to login into  web Maximo application and the user is part of the security group "ANYWHERE_TECHNICIAN"

2) It's form authentication that's configured in worklight.properties which is correct.

Please let me know if I need to verify anything elsewhere. 

------------------------------
Karthik
------------------------------

Did you manage to figure this out?  We just started having the same issue today, but we have not made any changes recently to cause it that we know of.

Hello Team, 

Recently we have installed IBM Maximo Anywhere 764 version with IFIX4.  The Build command is successful and files are uploaded into our Maximo. -Anywhere Administration application.

but when we tried to login into App (IBM Maximo Technician), we are getting the error " The user name and password combination that you entered is not valid"

But here are my observations. 

1) with the same user and password, I am able to login into  web Maximo application and the user is part of the security group "ANYWHERE_TECHNICIAN"

2) It's form authentication that's configured in worklight.properties which is correct.

Please let me know if I need to verify anything elsewhere. 

------------------------------
Karthik
------------------------------

Did you manage to figure this out?  We just started having the same issue today, but we have not made any changes recently to cause it that we know of.

Hello Team, 

Recently we have installed IBM Maximo Anywhere 764 version with IFIX4.  The Build command is successful and files are uploaded into our Maximo. -Anywhere Administration application.

but when we tried to login into App (IBM Maximo Technician), we are getting the error " The user name and password combination that you entered is not valid"

But here are my observations. 

1) with the same user and password, I am able to login into  web Maximo application and the user is part of the security group "ANYWHERE_TECHNICIAN"

2) It's form authentication that's configured in worklight.properties which is correct.

Please let me know if I need to verify anything elsewhere. 

------------------------------
Karthik
------------------------------