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Got kicked out of Blueworks whilst working on a diagram and now can't get back in

  • 1.  Got kicked out of Blueworks whilst working on a diagram and now can't get back in

    Posted Wed March 20, 2024 03:45 PM

    Please can someone help? I urgently need to get back into my Blueworks blueprint and complete the process flow. 

    Really frustrating that I got kicked out and cannot get back in again.

    I've tried on several laptops and via VPN but nothing is working.

    Incredibly annoying I can't speak to someone in person.



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    Melinda Holohan
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  • 2.  RE: Got kicked out of Blueworks whilst working on a diagram and now can't get back in

    IBM TechXchange Speaker
    Posted Thu March 21, 2024 04:44 AM

    Hi Melinda, soory to hear that you are having problems with Blueworks Live. Please raise a support case with IBM. You can do that from this link https://www.ibm.com/mysupport/s/topic/0TO500000002XaFGAU/blueworks-live?language=en_US

    This is the best way to contact IBM in these situations.



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    Mark Ketteman
    Digital Business Solutions Engineer
    IBM United Kingdom Limited
    London
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    Original Message