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  • Hi Michael, I am not sure in your case if the PDFs are password-protected, or just have security restrictions. In our case, PDFs are mostly not password protected but had access restrictions, meaning you can open the PDF manually but content copying/OCR ...

  • Hi Michael, Did you followed the instructions provided in the below URL: https://www.ibm.com/support/pages/unable-convert-secured-pdf-file-convert-actions-ibm-datacap Regards, Varun ------------------------------ Varun Gupta -------------------- ...

  • Thanks for the suggestion Kavitha! I think that will work nicely for us. I wasn't aware of the Exception-related actions and how they worked. Yes, batches do occasionally abort due to what look like random memory issues on the server, but 9 times or ...

  • Hi Michael, You can also take advantage of Nenu jobs to run hourly and send notifications for batches and use a filter to identify the batches failed at various stages. Are all failures in Escan caused during PDFFREDocumentToImage action? From your ...

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  • Say what you will about 2021, but it was a year that saw the birth of the Capture User Group, thanks to the leadership of Armand Lange. Armand pulled together the Board of Advisors and began a monthly cadence of meetings. Sometimes he had special guests ...