Content Management and Capture

Hello Everyone,

We have Filenet 4.0 which uses Filenet Image Services for archiving images from our SAP ECC6.0 System.

While trying to retrieve the images in SAP using OAAD transaction code, I am getting "SAP ArchiveLink (internal error in storage)" error message.

However, I am able to successfully view the document on the Filenet Web server using the IDM viewer.

We are using SAP ArchiveLink Interface release 3.1 that uses SAP proprietary RFC protocol to communicate with IDM Services for R/3. We are using EMC Centera Storage and all the nodes for our storage are up and running fine.

Could you please help me as I couldn't find any documentation on how this SAP Archivelink is setup so that the documents are visible in SAP also?

Regards,

Manish

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Manish Kumar
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Manish,

there are so many questions that I do not know where to start. RPC is ancient (and depricated by SAP) as is FileNet IS (did you know it started its life back in 1986 on a special FileNet Unix in Motorola and the first port was in 1988 to AIX?)

If you can retrieve documents using IDM Desktop and OpenClient then there is nothing wrong in the IS side. SAP regards AL linked archives as a kind of storage hence the error message.

Chances are next to 100% that something in the SAP customizing is wrong. Did this work previously? Can you verify TOAxx table are filled with the correct values (maybe the problem starts with incorrect linking)? 

This is so long ago it feels like a silent movie with Buster Keaton :-),

/Gerold

Hello Everyone,

We have Filenet 4.0 which uses Filenet Image Services for archiving images from our SAP ECC6.0 System.

While trying to retrieve the images in SAP using OAAD transaction code, I am getting "SAP ArchiveLink (internal error in storage)" error message.

However, I am able to successfully view the document on the Filenet Web server using the IDM viewer.

We are using SAP ArchiveLink Interface release 3.1 that uses SAP proprietary RFC protocol to communicate with IDM Services for R/3. We are using EMC Centera Storage and all the nodes for our storage are up and running fine.

Could you please help me as I couldn't find any documentation on how this SAP Archivelink is setup so that the documents are visible in SAP also?

Regards,

Manish

------------------------------
Manish Kumar
------------------------------

Hi Gerold,

Thanks for your response. Yes, it worked previously and there has been no changes to this customization or configuration.

Is there any documentation on SAP Archivelink  (using RFC) that specifically explains the steps to configure the connectivity to Filenet IS that can guide me to check the configuration?

Regards,

Manish

Manish,

there are so many questions that I do not know where to start. RPC is ancient (and depricated by SAP) as is FileNet IS (did you know it started its life back in 1986 on a special FileNet Unix in Motorola and the first port was in 1988 to AIX?)

If you can retrieve documents using IDM Desktop and OpenClient then there is nothing wrong in the IS side. SAP regards AL linked archives as a kind of storage hence the error message.

Chances are next to 100% that something in the SAP customizing is wrong. Did this work previously? Can you verify TOAxx table are filled with the correct values (maybe the problem starts with incorrect linking)? 

This is so long ago it feels like a silent movie with Buster Keaton :-),

/Gerold

Hello Everyone,

We have Filenet 4.0 which uses Filenet Image Services for archiving images from our SAP ECC6.0 System.

While trying to retrieve the images in SAP using OAAD transaction code, I am getting "SAP ArchiveLink (internal error in storage)" error message.

However, I am able to successfully view the document on the Filenet Web server using the IDM viewer.

We are using SAP ArchiveLink Interface release 3.1 that uses SAP proprietary RFC protocol to communicate with IDM Services for R/3. We are using EMC Centera Storage and all the nodes for our storage are up and running fine.

Could you please help me as I couldn't find any documentation on how this SAP Archivelink is setup so that the documents are visible in SAP also?

Regards,

Manish

------------------------------
Manish Kumar
------------------------------