Content Management and Capture

If you are using office365 you must use EWSmail action library using 

Original Message:
Sent: Mon March 25, 2024 12:06 AM
From: Alwin Kishore J
Subject: Facing Error on Email Connection in IBM Datacap

Greetings,

I am facing the issue in connecting my outlook email account to Datacap to fetch the attachments from email inbox for processing. I am using Imail 

dcjmail.CDCjmail IMAP email import actions for this process.

The below image gives information about the actions that are used.

While testing, no attachment was fetched from my email inbox. Checking the error log gives me information about the connection error. 

Can anyone help me to sort out this error.

Error log:

Suggestions are welcome.

Thanks in Advance.

------------------------------
Alwin Kishore J
------------------------------

Thanks for your reply, Duke Lam.

As we are using the IBM Datacap 9.1.1 version, I could not find the actions that you mentioned above. Is there any alternative action for them in this version?

Original Message:
Sent: Tue March 26, 2024 12:00 PM
From: Duke Lam
Subject: Facing Error on Email Connection in IBM Datacap

If you are using office365 you must use EWSmail action library using 

ex_login_O365_OAuth_Graph  or 

ex_login_O365_OAuth_ClientSecret 

Unless you have a on perm exchange server which you managed and have not disabled basic authentication. 

 Plus you must be on latest ifix to have the updated ewsmail.dll.  MS disabled all the basic authentication.
You can try going to office365.com and logon with you use name and pw but that will just validate if your account is valid but it's not authenticating using OAuth.

------------------------------
Duke Lam

Original Message:
Sent: Mon March 25, 2024 12:06 AM
From: Alwin Kishore J
Subject: Facing Error on Email Connection in IBM Datacap

Greetings,

I am facing the issue in connecting my outlook email account to Datacap to fetch the attachments from email inbox for processing. I am using Imail 

dcjmail.CDCjmail IMAP email import actions for this process.

The below image gives information about the actions that are used.

While testing, no attachment was fetched from my email inbox. Checking the error log gives me information about the connection error. 

Can anyone help me to sort out this error.

Error log:

Suggestions are welcome.

Thanks in Advance.

------------------------------
Alwin Kishore J
------------------------------

OAuth is only on Datacap9.18 and 9.19 to have that new action library. 
The one possible way to make this to work is using google app password. 
https://support.google.com/mail/answer/185833

I don't know much about that.  If you figure it out, let me know cause I tried this before and was unsuccessful.  But I heard someone got it working.

While testing, no attachment was fetched from my email inbox. Checking the error log gives me information about the connection error. 

Can anyone help me to sort out this error.

Error log:

Suggestions are welcome.

Thanks in Advance.

------------------------------
Alwin Kishore J
------------------------------