There is an issue with the "License User" role not being enabled, it is currently under investigation by the IBM Blueworks Live team.
In the meantime, there is a workaround that you can use:
- Create a new role with the same permissions as the "License User" role.
- Assign the new role to the user.
- Once the user has been assigned the new role, you can enable the "License User" role.
Here are the steps on how to create a new role:
- Go to the Administration page.
- Click the Roles tab.
- Click the Create New Role button.
- In the Create New Role dialog box, enter a name and description for the new role.
- Select the permissions that you want to grant to the new role.
- Click the Create button.
Here are the steps on how to assign a role to a user:
- Go to the Administration page.
- Click the Users tab.
- Select the user that you want to assign the role to.
- In the Roles section, select the role that you want to assign.
- Click the Save button.
Here are the steps on how to enable the "License User" role:
- Go to the Administration page.
- Click the Roles tab.
- Select the "License User" role.
- In the Status section, select Enabled.
- Click the Save button.
Once you have followed these steps, the user will be able to use the "License User" role.
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jonah wills
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Original Message:
Sent: Thu June 08, 2023 05:07 PM
From: Borko Gavrilovic
Subject: Adding License User Role
Hello,
I am new on Blueworks Live and I am trying to solve one problem.
I have Subscription Administrator role and I am trying to add a License User role to another user but I cannot enable that role for a user(checkbox gives red circle).
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Borko Gavrilovic
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