BPM, Workflow, and Case

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  • 1.  Batch Process Approval

    Posted Mon November 09, 2020 08:00 AM
    Hello,

    As an admin user, can I approve some processes at the same time? I mean, in ibm filenet bpm, in process administrator, you can search work items, then choose for example 5 work items, then right click, complete these work items, that is, 5 work items go to next step. Is there any way in IBM BAW?

    Thanks

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    YASEMİN ALADI
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  • 2.  RE: Batch Process Approval

    IBM Champion
    Posted Mon November 09, 2020 06:07 PM
    HI YASEMİN,

    This is something you are going to have to build it yourself in BPM as process contexts are very unique by itself. What we have always done is build a custom dashboard where you can overview your processes/tasks status. Then you can build whatever bulk actions you need using BPM REST APIs.

    Hope this helps!

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    Thong Huynh
    Sydney NSW
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    Original Message


  • 3.  RE: Batch Process Approval

    Posted Fri November 20, 2020 03:38 PM
    The problem with doing what you are asking to do is that in my experience, the vast majority of tasks in a BPM solution are not simple "Please confirm you have done X" type tasks.  They are more commonly complex UI's that frequently bring together data from multiple systems and ask the user to either make a decision or to add additional context to the process before it moves to the next step.

    Even if the step we are talking about is a simple "Approval" the next step followed usually is determined by the task response.  Approval goes to one flow, Rejection another, and "Request more info" goes back to an earlier step.  In generally if the step in question is "Wait until X is complete" I'd want to model that as an IME that would move the process forward when the thing we are waiting for happens in whatever system the user was supposed to do it in.  And if there is no real system, like if the task is "call the customer and tell them X" we'd still likely have to gather some information "Did you reach the customer or get a voice mail?"  etc.


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    Andrew Paier
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    Original Message