Content Management and Capture

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  • 1.  DATACAP / ICN - Verify: Complete a batch with error

    Posted Fri February 11, 2022 03:44 AM
    Hello,
    Could you explain to me why it is possible to complete a batch in TravelDocs when there are still pages/documents with one or more errors (status=1).

    I only get the message "All documents are complete. Do you want to finish batch ?" when I submit the last page.

    I have the same problem with another Datacap application.

    IBM Datacap 9.1.6 iFix 06
    ICN  3.0.6

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    NA


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    Nicolas Auzanneau
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  • 2.  RE: DATACAP / ICN - Verify: Complete a batch with error

    Community Leadership
    Posted Tue February 22, 2022 08:39 AM
    Nicolas, I'm sorry you haven't heard a reply yet. I'll forward this Inquiry to the Datacap product Manager.

    Best David

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    DAVID Jenness
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  • 3.  RE: DATACAP / ICN - Verify: Complete a batch with error

    Posted Wed February 23, 2022 07:28 PM
    Feel free to review our application development guidet to travel dco.
    IBM Datacap Application Development Guide (SC27-6375-00)


    Page contains unrecognized or low confidence characters, or a field with Status = 1
    You can override the status by setting ignore status but this defeat validation purposes.

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    Duke Lam
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  • 4.  RE: DATACAP / ICN - Verify: Complete a batch with error

    Posted Wed February 23, 2022 12:26 PM
    The yellow highlight means the field is "low confidence".  The verify operator can quickly look at the field an see if there are in characters not correct.  If it looks good then there is no need to stop but simply proceed (submit) to the next document.  If the field was red then the field does not pass validation and an operator has to fix it before proceeding

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    CLANDIS BAKER
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  • 5.  RE: DATACAP / ICN - Verify: Complete a batch with error

    Posted Wed February 23, 2022 07:28 PM


    Page contains unrecognized or low confidence characters, or a field with Status = 1
    https://www.ibm.com/docs/en/datacap/8.1.0?topic=validation-page-field-status-codes-in-traveldocs-application

    Fee free to review our Application Development Guide.
    IBM Datacap Application Development Guide (SC27-6375-00)

    You can bypass the unrecognized or low confidence  by setting the ignore status.  This defeat the validation purposes.



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    Duke Lam
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  • 6.  RE: DATACAP / ICN - Verify: Complete a batch with error

    Posted Thu February 24, 2022 01:13 PM

    If Clandis and Duke response  is not enough (you need RCA), please open a SF/CASE.

    Thanks,

    Dickson Fung



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    Zhao Fung
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  • 7.  RE: DATACAP / ICN - Verify: Complete a batch with error

    Posted Fri February 25, 2022 03:28 AM
    I no longer have the problem by updating the Datacap plugin for ICN to V9.1.7.

    Thanks

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    Nicolas Auzanneau
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