Robotic Process Automation (RPA)

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Bot unable to find the control of Microsoft Dynamic AX and some of the area unable to view the control tree

  • 1.  Bot unable to find the control of Microsoft Dynamic AX and some of the area unable to view the control tree

    Posted Tue September 28, 2021 10:15 AM
    Window recorder able to open the control tree on the area outside the red box and bot able to find the control normally. 
    However, all element inside the red box area the control tree is error loading and bot only able to create action with auto suggest. when test run the bot throw exception for unable to find the control.
    I also try to find the window and attach the window before doing the action inside the red box area, but the bot still showing unable to find the control.
    All element in the red box the recorder able to capture the element, but when test run bot unable to find the controlThe window recorder is only able to see the control tree on those areas outside the red box.
    The window recorder is unable to open the control tree for all the elements in red box area


    When I try to use the action with auto suggest parameter, these are the result I got. But the bot is unable to find the control.
    window recorder able to create the command with auto suggest, but bot unable to find the control.If I choose a parameter with Xpath, the command is empty.
    Xpath field is empty, but the green is highlighted on the element. Only able to use auto suggest to create command, but bot unable to find the control anyway.
    Could you help with this? We have a few projects that need to work with this Microsoft Dynamic AX.


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    Chaiphat Lerttanapongse
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