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IBM Support Insights continues to focus on providing risk-based actionable insights for our clients’ infrastructure, enabling additional self-help capabilities and providing enhanced support analysis. We have recently introduced several powerful enhancements. ...
In an era where data is the lifeblood of businesses, ensuring its security throughout its lifecycle is paramount. Laws and regulations around data security and privacy have become more stringent, with severe legal and financial consequences. Data security becomes more challenging when...
IBM Systems Lifecycle Website IBM ® Product Lifecycle is a cloud-based web platform that provides clients and ecosystem partners data-driven insights into IT systems by allowing users access to published product lifecycle information to improve...
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In 2022 IBM commissioned Forrester Consulting to survey and interview current IBM Systems and Multivendor Support customers to see what benefits users experienced with hybrid IT support and to report their findings. #MultivendorHardware #MultivendorSoftware #IntegratedDataCenter #IBMSystems
IDC MarketScape: Worldwide Support Services 2022 Vendor Assessment, recently released by the International Data Corporation (IDC), is an in-depth analysis and ranking of 11 of the worldwide support services providers. #MultivendorHardware #MultivendorSoftware #PremiumSupportServices ...
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IBM can provide holistic support and services across a hybrid multicloud environment that helps you achieve your business goals. Our global IT maintenance infrastructure offers integrated hardware and software support services around the clock, in your local language, with access to service,...
Want to learn more about all of our TLS offerings? Use this hyperlinked one-pager to view all of our solution briefs, infographics, client references, analyst reports, etc. #MultivendorHardware #MultivendorSoftware #IntegratedDataCenter #IBMSystems
TLS marketing assets on a page.pptx
Customers needing to configure a printer often open cases to ask, "What printer model do I select?" The reason for this is because the Manufacturer Type and Models (MFRTYPMDL) available primarily include older line printers, and very few modern printers are represented. Only a small number of...
To proactively manage IT risks and optimize performance, organizations need to adopt a strategic approach to IT support. IBM Expert Care is a comprehensive support offering that provides organizations with the expertise, resources, and tools they need to manage their IT environments proactively...