Join Bala Rajaraman, IBM Fellow and TLS CTO, to hear about IBM as “Client Zero” for leveraging AI in your customer support journey. He will discuss how IBM TLS is transforming the support experience using AI and automation capabilities of watsonx in collaboration with IBM Software, Research and Consulting. Bala will provide his perspective on how IBM TLS delivers ...
Wed July 17, 2024 | 12:00 PM - 01:00 PM ET