IBM MaaS360

 View Only
Expand all | Collapse all

Facilitating Auto updates to Apple VPP apps or disabling Auto updates to Apple VPP apps.

  • 1.  Facilitating Auto updates to Apple VPP apps or disabling Auto updates to Apple VPP apps.

    Posted Tue December 05, 2023 10:04 AM

    I have multiple customers who use the same app which the vendor of this app requires auto updates to be enabled when a new version is available in the Apple App Store and subsequently requires Auto updates to the same app to be disabled once each customer has successfully updated the app on all devices enrolled in MaaS360.

     

    The current work flow for this requires:
    Change Distribution settings for the app so as not to uninstall it.

    Save

    Delete the app

    Reinstall the app

    Set distribution again

    Set all necessary security items for the app again. 

     

    I counted.  It is 30 clicks to do this!

     

    I have 95 separate customers using this app!  Is there any hope any of this will ever change?

     

    Thanks,

     

    Mitch Lauer

    Sr. Management Consultant

    connecTel  Wireless              

    216-970-6981 | Cell-US           416-801-3127 | Cell-Canada  

    412-339-5775 | Help Desk     412-339-5765 | Direct Dial

     



  • 2.  RE: Facilitating Auto updates to Apple VPP apps or disabling Auto updates to Apple VPP apps.

    Posted Wed December 06, 2023 10:09 PM

    Hi Mitch,

    Have you tried raising your idea or enhancement request at the IBM Ideas Portal ?

    I would request you to open one so that the product management team can review it further.

    -Ethan



    ------------------------------
    ETHAN
    ------------------------------

    Original Message


  • 3.  RE: Facilitating Auto updates to Apple VPP apps or disabling Auto updates to Apple VPP apps.

    Posted Thu December 07, 2023 08:56 AM

    Actually I have escalated this beyond the Ideas group to development.  I hope the work flow changes soon.

     

    Thanks,

     

    Mitch Lauer

    Sr. Management Consultant

    connecTel  Wireless              

    216-970-6981 | Cell-US           416-801-3127 | Cell-Canada  

    412-339-5775 | Help Desk     412-339-5765 | Direct Dial

     




    Original Message