Hello,
Use case: Password reset by helpdesk team without knowledge of the new password.
Version: IGI 5.2.5 / IGI 5.2.5.1
While trying to configure a reset password process in the process designer, we have an unexpected behavior with the following configuration : "Change password mode: Created by system."
We are expecting to have a password generated according to the application password policy that can't be changed and not visible by the operator but it's in clear text.
Are we missing a configuration option or is it a missing feature that should be named "created by system with no show/hide option"?
Moreover, during the change password operation, the actor can select multiple accounts but only one password policy seems to be used. What happens when we have specific password policies for each application?
Thank you for your help!