Aspera

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  • 1.  aspera desktop client can not run : scpmgr.Main can't run

    Posted Thu October 12, 2023 02:02 PM
    1
    it was work well before.
    but somedays ago.. it can not run...
    i remove and re install several time . but it can't.
    i off the windows deffender and Run administrator mode but it can't work.
    please... help...

    Run administrator mode
    Run administrator mode


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    성민 경
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  • 2.  RE: aspera desktop client can not run : scpmgr.Main can't run

    Posted Mon October 16, 2023 10:44 AM

    Hi,

    It's probably best to open a support case to troubleshoot: https://www.ibm.com/mysupport/s/topic/0TO500000001irQGAQ/open-case?language=en_US

    It seems from the stack trace that this is an internal issue between the Java Runtime Environment and Windows. Maybe something changed in the system configuration or in a Windows update?

    What is the version of the Windows OS and the version of Desktop Client installed?



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    Jose Gomez
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    Original Message