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Aspera Connect 4.2 on macOS 10.14 Mojave Fails to Launch

  • 1.  Aspera Connect 4.2 on macOS 10.14 Mojave Fails to Launch

    Posted Thu June 23, 2022 03:59 PM
    Our users on macOS 10.14 have discovered that if they update to Aspera Connect 4.2 (current) the app fails to launch.

    Unfortunately after uninstalling 4.2 and going back to their previous version (4.1.1) the app still fails.

    I took a freshly imaged machine that never had Aspera Connect installed and found that once 4.2 had been installed I could never get a previous version to work again.

    As far as I'm aware the uninstall process is to remove the extensions from web browsers and delete the app from the Applications folder. Is there additional steps to take to fully remove it from the system?

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    Sam Weivoda
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  • 2.  RE: Aspera Connect 4.2 on macOS 10.14 Mojave Fails to Launch

    Posted Fri June 24, 2022 01:19 PM
    Hello,

    We apologize any disruption.

    We have just released Connect v4.2.1 that resolves this issue.

    Anyone can download it here.


    Cheers. G.

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    Guillaume Egles
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    Original Message