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  • 1.  APIC upgrade error ( 10.0.5.5): Unable to determine the version of the server being upgraded

    Posted Tue October 24, 2023 10:49 PM
    Edited by Frank Ning Sat October 28, 2023 03:26 PM

    Hello,

    I tried to upgrade APIC VMWARE 10.0.5.4 to 10.0.5.5 with installed 10.0.5.5 version of apicup and the project created earlier with 10.0.5.4, I got the following error:

    apicup subsys install mgmt  upgrade_management_10.0.5.5.tgz
    Error: Unable to determine the version of the server being upgraded.

    What would I do to get rid of the error?

    Details:

    1. The APIC is the new version

    APIConnect 10.0.5.5
    Installer 9.0.0

    2. apicops version:pre-upgrade show no error

    ************************************************
    ** Finished: apicops-v10 version:pre-upgrade **
    ************************************************

    3. apicops appliance-checks:appliance-pre-upgrade

    ...

    Checking PID pressure
    Healthy
     
    Checking ready state
    Ready
     
    Removing obsolete files to ensure a clean upgrade
    No obsolete files found
     
    Ready for upgrade

    4. apicup subsys install mgmt $S/upgrade_management_10.0.5.5.tgz

    Error: Unable to determine the version of the server being upgraded.



  • 2.  RE: APIC upgrade error ( 10.0.5.5): Unable to determine the version of the server being upgraded

    Posted Wed October 25, 2023 10:55 AM

    Hi Frank,

    Please check your apicup version. 
    apicup could still be pointing to 10.0.5.4 but when you upgrade to 10.0.5.5 you will need apicup_10.0.5.5 version. Also try health-check before upgrade, if you see any issue there

    apicup version

    apicup subsys health-check mgmt

    -Sourabh



    ------------------------------
    sourabh singhal
    ------------------------------

    Original Message


  • 3.  RE: APIC upgrade error ( 10.0.5.5): Unable to determine the version of the server being upgraded

    IBM Champion
    Posted Wed October 25, 2023 11:01 AM

    Did you check the version of apicup before running the upgrade? Backup the version 10.0.5.4 and keep one version in the current directory.

    Thanks
    Chander.




    Original Message


  • 4.  RE: APIC upgrade error ( 10.0.5.5): Unable to determine the version of the server being upgraded

    Posted Wed October 25, 2023 02:27 PM

    Hello,

    1. Yes, the APIC is the new version

    APIConnect 10.0.5.5
    Installer 9.0.0

    2. apicops version:pre-upgrade show no error

    ************************************************
    ** Finished: apicops-v10 version:pre-upgrade **
    ************************************************

    3. apicops appliance-checks:appliance-pre-upgrade

    ...

    Checking PID pressure
    Healthy
     
    Checking ready state
    Ready
     
    Removing obsolete files to ensure a clean upgrade
    No obsolete files found
     
    Ready for upgrade

    4. apicup subsys install mgmt $S/upgrade_management_10.0.5.5.tgz

    Error: Unable to determine the version of the server being upgraded.

    Not sure why I got the error in the above

    Thanks and regards



    ------------------------------
    Frank Ning
    Technical consultant - solution architect
    Toronto ON
    ------------------------------

    Original Message


  • 5.  RE: APIC upgrade error ( 10.0.5.5): Unable to determine the version of the server being upgraded

    Posted Wed April 17, 2024 03:44 AM

    Hi Nick...

    Please let me know how this issue is fixed. I am facing the same issue while upgrading Developoer portal from 10.0.5.5 to 10.0.5.6. I have verified the apicup version and it is 10.0.5.6. I also have only one version of apicup in my project directory.



    ------------------------------
    Ashok Beshra
    ------------------------------

    Original Message


  • 6.  RE: APIC upgrade error ( 10.0.5.5): Unable to determine the version of the server being upgraded

    Posted 26 days ago

    Ashok,

    SSH into the appliance and run `apic status`. Make sure "Install stage" and "Upgrade stage" show DONE (or not reporting errors).



    ------------------------------
    Sila Kissuu
    ------------------------------

    Original Message


  • 7.  RE: APIC upgrade error ( 10.0.5.5): Unable to determine the version of the server being upgraded

    Posted 26 days ago

    Thanks Sila for your suggestions. The issue turned out to be that 9178 port firewall is lost between deployment and the portal VMs. It worked post fixing firewall policy



    ------------------------------
    Ashok Beshra
    ------------------------------

    Original Message