Original Message:
Sent: Sun May 26, 2024 08:45 AM
From: Sarthak Jain
Subject: SPSS Statistics does not open beyond login
Hello @David Dwyer
I followed the steps as mentioned on the Document but replacing the ibmidlic.jar file as provided in the patch.
Not it is not even going to to the login page and application get closed.
When I replace ibmidlic.jar with the original one(default installed) The login page comes but shows original issue.
Request to please help on priority
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Sarthak Jain
Original Message:
Sent: Thu April 11, 2024 04:00 PM
From: David Dwyer
Subject: SPSS Statistics does not open beyond login
For all in this thread,
There are several common reasons for IBM SPSS Statistics Classic|Subscription|Trial to fail to launch.
Most have to do with your computing environment:
- OS (Is it Supported?)
- Firewalls and networking (Is something vital being blocked?)
- The version of Statistics you have installed (29.0.2.0 (20) is the current release. If your splash screen tells you something else, get 29.0.2.0).
Please see my blog post and rule out each of the potential cause there.
If you do not have IBM SPSS statistics version 29.0.2.0 (20) and cannot get it, please see this Flash Alert. You likely will need to apply an Interim Fix... but cleanly installing the latest release is the best approach.
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David Dwyer
SPSS Technical Support
IBM Software
Original Message:
Sent: Thu April 11, 2024 03:50 PM
From: Ameer Basha
Subject: SPSS Statistics does not open beyond login
Original Message:
Sent: 4/11/2024 9:13:00 AM
From: Curtis Browning
Subject: RE: SPSS Statistics does not open beyond login
Hello, sorry to hear you're running into problems with the trial version of Statistics. We are working to try and reproduce this issue in-house, as it does not occur for all trials. We have filed issue #7662 for this, a high priority issue. Any additional information about your environment that you can provide will be helpful and we will add that information to the report.
Regards,
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Curtis Browning
SPSS Statistics Architect
Original Message:
Sent: Tue April 09, 2024 11:46 PM
From: Ameer Basha
Subject: SPSS Statistics does not open beyond login
Hi, Still IBM team not able to fix this issue. I'm following up team last one week. Tried with different system too.
Please support.
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Ameer Basha
Original Message:
Sent: Fri February 17, 2023 04:34 AM
From: Mollie Sawford
Subject: SPSS Statistics does not open beyond login
Hello!
I have been trying to open SPSS Statistics (Trial version) since Tuesday with no luck. Here is how each attempt goes:
- I open the application and am met with 2 options - 1, Login with IBM ID / 2, Launch License Wizard
- I click option 1
- Log in - I know the credentials are right since I copy the same email address use for the website, and when I get my password wrong it lets me know
- Loading screen for a few seconds ('Verifying...' / 'Please wait...' etc.)
- The application closes with no error message nor indication as to what went wrong
I have un/reinstalled the application many times now, redownloaded the .exe file from the website, and made sure to run the installer as an administrator (following the advice of online resources) but still have no luck...
My 30-day trial started on Tuesday so there is no reason that the problem will be related to that, as far as I'm aware
Any help would be greatly appreciated!
Thanks in advance,
Mollie
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Mollie Sawford
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