Getting Started
Join us for IBM TechXchange Day: AI and Automation
Join Bala Rajaraman, IBM Fellow and TLS CTO, to hear about IBM as “Client Zero” for leveraging AI in your customer support journey. He will discuss how IBM TLS is transforming the support experience using AI and automation capabilities of watsonx in collaboration with IBM Software, Research and...
Wed July 17, 2024 | 12:00 PM - 01:00 PM ET
IBM Support Insights continues to focus on providing risk-based actionable insights for our clients’ infrastructure, enabling additional self-help capabilities and providing enhanced support analysis. We have recently introduced several powerful enhancements. ...
Adopting hybrid-cloud architectures has become a strategic imperative for enterprises seeking to leverage the benefits of both on-premises and cloud-based infrastructures. As a result, clients are undergoing data center refreshes and/or consolidations and migrating on-prem data centers to co...
In an era where data is the lifeblood of businesses, ensuring its security throughout its lifecycle is paramount. Laws and regulations around data security and privacy have become more stringent, with severe legal and financial consequences. Data security becomes more challenging when...
Announcing IBM Network Health Check Authored by John Christensen Today, IBM is announcing the availability of Network Health Check for Cisco [1] , a remote assessment service aiming to provide a comprehensive report on the status of the network infrastructure. For industries like...
I’ve been leading product marketing for IBM Technology Lifecycle Services (TLS) for two years now, and it’s been quite the adventure. When I first joined the team, we were called IBM Technology Support Services, and Kyndryl had only recently spun off from IBM. Our organization stayed with IBM...
In 2022 IBM commissioned Forrester Consulting to survey and interview current IBM Systems and Multivendor Support customers to see what benefits users experienced with hybrid IT support and to report their findings. #MultivendorHardware #MultivendorSoftware #IntegratedDataCenter #IBMSystems
IDC MarketScape: Worldwide Support Services 2022 Vendor Assessment, recently released by the International Data Corporation (IDC), is an in-depth analysis and ranking of 11 of the worldwide support services providers. #MultivendorHardware #MultivendorSoftware #PremiumSupportServices ...
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IBM can provide holistic support and services across a hybrid multicloud environment that helps you achieve your business goals. Our global IT maintenance infrastructure offers integrated hardware and software support services around the clock, in your local language, with access to service,...
Want to learn more about all of our TLS offerings? Use this hyperlinked one-pager to view all of our solution briefs, infographics, client references, analyst reports, etc. #MultivendorHardware #MultivendorSoftware #IntegratedDataCenter #IBMSystems
TLS marketing assets on a page.pptx