IBM Security QRadar

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  • 1.  Upgrade from 7.5.1 to 7.5.4 fails yum transaction check for qconsole-2021.6.4-20221129155237.el7.x86_64

    Posted Tue February 28, 2023 10:23 AM

     I am upgrading a 7.5.1 QRadar console to QRadar 7.5.4 and it fails the yum transaction test for 
    Processing Dependency: /usr/bin/whois for package: qconsole-2021.6.4-20221129155237.el7.x86_64

    Any thoughts to resolve.

    Below is a snippet from the patch.log file.

    Feb 28 09:48:56 2023: Feb 28 09:48:56 2023:[DEBUG](testmode) (6/9) - ret=0 calling preTest [6/9] Install & Upgrade Packages 
    Feb 28 09:48:56 2023: Feb 28 09:48:56 2023: [INFO](testmode) Running yum transaction test
    Feb 28 09:49:25 2023: Feb 28 09:49:25 2023: [INFO](testmode) --> Running transaction check
    Package qvm-jars.x86_64 0:2021.6.1-20220215133427.el7 will be updated
    ---> Package qvm-jars.x86_64 0:2021.6.4-20221129155237.el7 will be an update
    --> Finished Dependency Resolution
    --> Finding unneeded leftover dependencies
    Found and removing 13 unneeded dependencies
    --> Running transaction check
    ---> Package jars-bcpkix-jdk15on.noarch 0:1.62-13 will be erased
    ---> Package jars-bcprov-jdk15on.noarch 0:1.62-13 will be erased
    ---> Package jars-guice-spring.noarch 0:2.0-15 will be erased
    ---> Package jars-guice-struts2-plugin.noarch 0:2.0-15 will be erased
    ---> Package jars-jmxsh.noarch 0:R4-13 will be erased
    ---> Package jars-log4j.noarch 0:1.2.8-15 will be erased
    ---> Package jars-slf4j-log4j12.noarch 0:1.6.1-15 will be erased
    ---> Package jars-slf4j-simple.noarch 0:1.7.6-15 will be erased
    ---> Package jars-struts.noarch 0:1.1-16 will be erased
    ---> Package jars-struts-legacy.noarch 0:1.1-16 will be erased
    ---> Package kernel.x86_64 0:3.10.0-1127.10.1.el7 will be erased
    ---> Package libmcrypt.x86_64 0:2.5.8-13.el7 will be erased
    ---> Package php-mcrypt.x86_64 0:5.6.23-1.el7.remi will be erased
    ---> Package whois.x86_64 0:5.1.1-2.el7 will be erased
    --> Processing Dependency: /usr/bin/whois for package: qconsole-2021.6.4-20221129155237.el7.x86_64
    --> Processing Dependency: /usr/bin/whois for package: qconsole-2021.6.4-20221129155237.el7.x86_64
    --> Finished Dependency Resolution
    Failed to resolve transaction dependencies
    Package: qconsole-2021.6.4-20221129155237.el7.x86_64 (qradar-upgrade-local)
               Requires: /usr/bin/whois
    ---> Marking whois to be removed - no longer needed by qconsole
    ---> Marking libmcrypt to be removed - no longer needed by forensics_decapper_qni
    ---> Marking jars-guice-spring to be removed - no longer needed by qjars
    ---> Marking jars-slf4j-log4j12 to be removed - no longer needed by qjars
    ---> Marking jars-slf4j-simple to be removed - no longer needed by qjars
    ---> Marking jars-bcpkix-jdk15on to be removed - no longer needed by qjars
    ---> Marking jars-bcprov-jdk15on to be removed - no longer needed by qjars
    ---> Marking jars-struts-legacy to be removed - no longer needed by qjars
    ---> Marking jars-jmxsh to be removed - no longer needed by qjars
    ---> Marking jars-struts to be removed - no longer needed by qjars
    ---> Marking jars-log4j to be removed - no longer needed by qjars
    ---> Marking jars-guice-struts2-plugin to be removed - no longer needed by qjars
    ---> Marking php-mcrypt to be removed - no longer needed by forensics
    Feb 28 09:49:25 2023: Feb 28 09:49:25 2023:[DEBUG](testmode) pretest failed 
    Feb 28 09:49:25 2023: Feb 28 09:49:25 2023:[DEBUG](testmode) (6/9) - ret=1 errLog now [6/9] Install & Upgrade Packages failed to complete successfully. 
    Errors: 
    Failed yum transaction test

    [6/9] Install & Upgrade Packages 



    ------------------------------
    Corine Ross
    ------------------------------



  • 2.  RE: Upgrade from 7.5.1 to 7.5.4 fails yum transaction check for qconsole-2021.6.4-20221129155237.el7.x86_64

    Posted Tue February 28, 2023 12:12 PM

    Hi Corine, how are you?

    I have the same problems months ago and i remember that we remove the yum repositories because for some reason is not using the local repository. We do that with IBM support help.

    Regards!



    ------------------------------
    Felipe Ortiz
    ------------------------------



  • 3.  RE: Upgrade from 7.5.1 to 7.5.4 fails yum transaction check for qconsole-2021.6.4-20221129155237.el7.x86_64

    Posted Tue February 28, 2023 12:12 PM

    Hi Corine, how are you?

    you must delete yum repositories. I had the same problem some moths ago.

    /media/updates/supplementary_scripts/run_yum.py --baseurl /media/updates/repo --clean all

    Regards!



    ------------------------------
    Felipe Ortiz
    ------------------------------



  • 4.  RE: Upgrade from 7.5.1 to 7.5.4 fails yum transaction check for qconsole-2021.6.4-20221129155237.el7.x86_64

    Posted Tue February 28, 2023 12:16 PM

    Approved both posts from @Felipe Ortiz as the responses were stuck in the moderation queue. 



    ------------------------------
    Jonathan Pechta
    QRadar Support Content Lead
    Support forums: ibm.biz/qradarforums
    jonathan.pechta1@ibm.com
    ------------------------------



  • 5.  RE: Upgrade from 7.5.1 to 7.5.4 fails yum transaction check for qconsole-2021.6.4-20221129155237.el7.x86_64

    Posted 9 days ago

    Hi people, Is ther any updates regarding this matter? currently facing the same issue and /media/updates/supplementary_scripts/run_yum.py --baseurl /media/updates/repo --clean all did not work at all. anyone fixed the issue?



    ------------------------------
    Luka Andghuladze
    ------------------------------



  • 6.  RE: Upgrade from 7.5.1 to 7.5.4 fails yum transaction check for qconsole-2021.6.4-20221129155237.el7.x86_64

    Posted Tue July 11, 2023 11:08 AM

    Hi Felipe,

    I am receiving the similar error : Failed yum transaction test when applying QRadar 7.5.0 patch below. 
    I ran the command: /media/updates/supplementary_scripts/run_yum.py --baseurl /media/updates/repo --clean all but still getting the same error. 
    Is there another way to fix the issue? 
    Thanks

    Ryan

    Error:

    Failed to resolve transaction dependencies

    Package: qjars-2021.6.7-20230707132806_ctrh.x86_64 (qradar-upgrade-local)

               Requires: jars-bcprov-jdk15to18 = 1.69-1

    [INFO](testmode) Checking Disk Space...

    [WARN](testmode) WARNING:  SET TRANSACTION can only be used in transaction blocks

    [WARN](testmode) Did not find any relations.

    [INFO](testmode) Disk space checks adequate

    [WARN](testmode) WARNING:  SET TRANSACTION can only be used in transaction blocks

    [WARN](testmode) Did not find any relations.

    [ERROR](testmode) sql pretest errored, halting.[6/9] Install & Upgrade Packages failed to complete successfully.

    Errors:

    Failed yum transaction test



    ------------------------------
    Ryan Ceyhan
    ------------------------------



  • 7.  RE: Upgrade from 7.5.1 to 7.5.4 fails yum transaction check for qconsole-2021.6.4-20221129155237.el7.x86_64

    Posted Tue February 20, 2024 12:11 AM

    I met same issues when upgarde to 750P7 from 750P3. I ran the command: /media/updates/supplementary_scripts/run_yum.py --baseurl /media/updates/repo --clean all but still getting the same error.  Do you know how to solve it now?



    ------------------------------
    Sheng Bo Feng
    ------------------------------



  • 8.  RE: Upgrade from 7.5.1 to 7.5.4 fails yum transaction check for qconsole-2021.6.4-20221129155237.el7.x86_64

    Posted Mon April 29, 2024 03:38 PM

    Hi Sheng, were you able to solve this problem? I have the same problem to update from 750FP6 to 750FP7.

    Thanks in advance.

      



    ------------------------------
    Roberto Cristaldo
    ------------------------------