IBM Security Guardium

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  • 1.  Unable to login Guardium after installation V11.4

    Posted 29 days ago
      |   view attached

    Hi everyone,

    I have installed one collector in VM, after installation i get this below error:

    login as: cli
    Warning: Can't connect to local MySQL server
    The cli database login failed.

    How i can resolve this problem?
    THANK.



    ------------------------------
    Famakan TRAORE
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  • 2.  RE: Unable to login Guardium after installation V11.4

    IBM Champion
    Posted 29 days ago

    Hi @Famakan TRAORE,

    What version of iso did you use? I'm suspecting one that has an image prior to MySQL certificate update. 



    ------------------------------
    Wendy Zemba
    Sr. Consultant, Data Protection
    wendy.zemba@convergetp.com
    Converge Technology Solutions

    Need help with your Guardium deployment? Contact me directly to discuss engagement opportunities. Currently serving North America.
    ------------------------------



  • 3.  RE: Unable to login Guardium after installation V11.4

    Posted 29 days ago

    Hi @Wendy Zemba ,

    Thank you for responding here is the name of the image I use (Security_Guardium_Product_Image_V11.4_DVD.iso)

    I looked for the ISO of version 11.5 in Passport Advantage unfortunately I did not get the ISO of the latter.



    ------------------------------
    Famakan TRAORE
    ------------------------------



  • 4.  RE: Unable to login Guardium after installation V11.4

    IBM Champion
    Posted 29 days ago

    @Famakan TRAORE,

    Is there any date stamp that would indicate the build/compilation date of the ISO? My post MySQL cert is named: Security_Guardium_Product_Image_V11.4_DVD_REV1.iso when I unzip it.



    ------------------------------
    Wendy Zemba
    Sr. Consultant, Data Protection
    wendy.zemba@convergetp.com
    Converge Technology Solutions

    Need help with your Guardium deployment? Contact me directly to discuss engagement opportunities. Currently serving North America.
    ------------------------------



  • 5.  RE: Unable to login Guardium after installation V11.4

    Posted 29 days ago

    Hi @Wendy Zemba ,

    Thank you for your feedback, nothing you mentioned appeared after I unzipped the image, look at the ZIP image before UNZIP and after.

    THANK



    ------------------------------
    Famakan TRAORE
    ------------------------------



  • 6.  RE: Unable to login Guardium after installation V11.4

    IBM Champion
    Posted 29 days ago

    @Famakan TRAORE,

    All of the ISO's on Passport Advantage were supposed to be replaced, so if you pulled this down currently it could be another issue. However, it sure looks like you may have a deprecated ISO, hard to say for sure with limited information. 11.5 was not affected by the MySQL cert issue, but you can't find it on Passport Advantage, so I feel your best bet is to contact support or reach out to your IBM sales representative.



    ------------------------------
    Wendy Zemba
    Sr. Consultant, Data Protection
    wendy.zemba@convergetp.com
    Converge Technology Solutions

    Need help with your Guardium deployment? Contact me directly to discuss engagement opportunities. Currently serving North America.
    ------------------------------



  • 7.  RE: Unable to login Guardium after installation V11.4

    Posted 29 days ago

    @Wendy Zemba ,

    Thank you very much for your help, I will contact support if there is a solution to have version 11.5

    Thank you so much,



    ------------------------------
    Famakan TRAORE
    ------------------------------