IBM Security QRadar SOAR

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  • 1.  time error while connecting to threat source

    Posted Thu June 27, 2019 05:56 AM
    Hi,

    we were enabling the following error while enabling the virustotal or xforce exchange threat source. both were working fine till yesterday. but today we are not able to enable them while checking out the logs we got the following error.

    05:29:03.110 [http-bio-443-exec-10] ERROR com.co3.threat.Co3ThreatFeed - Connection to https://websvc.resilientsystems.com/rest/threat_sources/5de07056-8448-4155-84a9-a8d1f817c2b7/license is refused. Connect to websvc.resilientsystems.com:443 [websvc.resilientsystems.com/206.128.101.44] failed: Connection timed out (Connection timed out)
​

    can somebody help to resolve this . 

    thanks in advance.



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    sudheer kumar
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  • 2.  RE: time error while connecting to threat source

    Posted Thu June 27, 2019 08:16 AM
    restarting the services fixed the problem.

    ------------------------------
    sudheer kumar
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    Original Message