I have installed IGI version 5.2.6.2 and modified the Master UID from its original value to 'varanxx.xx'. This change has been propagated to target systems including AD, eDir, and OpenLDAP, all of which can synchronize data successfully except for AD. In the Monitor Log, it shows the error 'User not Found' for AD. However, I can confirm that the user exists in the AD system. When I attempt to delete an entitlement, I encounter the 'User not Found' error, and similarly, when I try to add a new entitlement, I am unable to do so, receiving the same 'User not Found' error. Consequently, I am unable to modify data. Could you please provide guidance on how to solve this issue?
And I have found that in the 'Manage Users' screen, in the 'Out of sync - fulfillment' section, it still aligns with the original Account name. I am not sure if this is causing the inability to modify. How should this be corrected?
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Pamornpan Chumjan
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