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Getting error while installation the STAP in Microsoft Windows 2019

  • 1.  Getting error while installation the STAP in Microsoft Windows 2019

    Posted Sat August 06, 2022 06:49 AM
    Hi,

    While installing of Client we are getting the below error.
    "Unable to create a system service or driver service name is GUARDIUM_STAP.
    A new member could not be added to a local group because the member has the wrong account type"


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    ajay rawat
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  • 2.  RE: Getting error while installation the STAP in Microsoft Windows 2019

    Posted Mon August 08, 2022 12:12 AM
    Hi Ajay,

    Very Strange. Kindly log the case with IBM.
    and update us if you find the solution.

    Thanks,
    Panendar Rao.C

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    PHANENDRA RAO CHAVANA
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  • 3.  RE: Getting error while installation the STAP in Microsoft Windows 2019

    Posted Mon August 08, 2022 07:02 AM
    Hi Ajay,


    which version of STAP are you installing ?

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    MAHESHKUMAR M
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  • 4.  RE: Getting error while installation the STAP in Microsoft Windows 2019

    Posted Mon August 08, 2022 09:13 AM
    I Suppose that you saw this document?
    https://www.ibm.com/support/pages/guardium-s-tap-installation-failing-windows-server-where-s-tap-was-previously-uninstalled

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    Carlos Espinoza Chandia
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