Re-Imagine the Omni-Channel Customer Experience Webinar

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Re-Imagine the Omni-Channel Customer Experience Webinar 

21 days ago

Watch the On-Demand Webinar Today

The slides are available to download below and please share any of your questions here.


Summary
Backed by the power of innovative AI for customer care, IBM is completely re-imagining the digital experience.
 
With all new capabilities, the IBM AI for Customer Care portfolio is helping organizations automate and digitize much of the customer journey to adapt to rising customer expectations of rapid answers and action, at any time, on any channel they chose.
 
During this live presentation with a Q&A session, you'll be joined by peers as well as IBM experts to discuss:
  • Empowering your customers to self-serve and answer questions digitally
  • Creating a consistent experience for customers no matter the channel they choose
  • Adding personalization to these digital experiences 
  • How to deploy AI at scale to predict your clients' needs
Key Speakers



Morgan Timpson - Program Director, Product Management, IBM Watson Assistant

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Re-Imagine the Omni-Channel PDF slides.pdf   2.05 MB   1 version
Uploaded - Wed November 16, 2022