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I need to reset a Licenze Code, Activated on wrong Server!

  • 1.  I need to reset a Licenze Code, Activated on wrong Server!

    Posted Wed December 15, 2021 08:45 AM
    Hi all,

    i activated a SPSS license on a wrong server, how can I reset it so i can add it to the right server?

    Thanks!

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    Donald Dushi
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  • 2.  RE: I need to reset a Licenze Code, Activated on wrong Server!

    Posted Wed December 15, 2021 10:46 AM
    From our Support Team:


    Due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, Authorization Code, email address, etc... need to be handled through either a normal Support ticket via link above or via the SPSS Licensing support page.

    A) If you have a normal Support contract open a ticket on:

    https://www.ibm.com/mysupport/

    and use your IBM customer number ICN.

    B) If you do not have a Support contract use method below:

    Go to:

    https://www.ibm.com/mysupport/s/forumsproduct?name=SPSS%2BLicensing&id=0TO50000 0001xvJGAQ&language=en_US

    Use the blue button called "Open a case to get help with SPSS License issues" to open a case. Include all required information (e.g. authorization code, lock-code, product version, ...) such that we can immediately process your request.

    Regards, IBM SPSS Technical Support



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    Rick Marcantonio
    Quality Assurance
    IBM
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