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Client Challenge: The organization faced the challenge of users being unable to access Microsoft Office 365, leading to disruptions in productivity and collaboration. This issue often requires swift and effective resolution to minimize impact on daily operations. ...
IBM Support Insights continues to focus on providing risk-based actionable insights for our clients’ infrastructure, enabling additional self-help capabilities and providing enhanced support analysis. We have recently introduced several powerful enhancements. ...
Client Challenge The client planned a database migration that would improve their business. Due to the critical mission, there were a huge concern about day-to-day operations and downtime. While client was migrating databases from DB2 to SAP HANA and faced unpredictable slow...
Introducing Implementation and Support Services for Cisco Software Defined Networking In a distributed and hybrid IT environment, the enterprise network is the backbone, enabling the connections between and across systems and applications. Organizations are seeking ways to transition...
In 2022 IBM commissioned Forrester Consulting to survey and interview current IBM Systems and Multivendor Support customers to see what benefits users experienced with hybrid IT support and to report their findings. #MultivendorHardware #MultivendorSoftware #IntegratedDataCenter #IBMSystems
IDC MarketScape: Worldwide Support Services 2022 Vendor Assessment, recently released by the International Data Corporation (IDC), is an in-depth analysis and ranking of 11 of the worldwide support services providers. #MultivendorHardware #MultivendorSoftware #PremiumSupportServices ...
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IBM can provide holistic support and services across a hybrid multicloud environment that helps you achieve your business goals. Our global IT maintenance infrastructure offers integrated hardware and software support services around the clock, in your local language, with access to service,...
Want to learn more about all of our TLS offerings? Use this hyperlinked one-pager to view all of our solution briefs, infographics, client references, analyst reports, etc. #MultivendorHardware #MultivendorSoftware #IntegratedDataCenter #IBMSystems
TLS marketing assets on a page.pptx
Linda York, IBM Vice President of Technology Lifecycle Services at IBM, and Palisade Compliance CEO, Craig Guarente presented the “ Manage Your Oracle ULA and Reduce Your Support Costs ” Webinar. Palisade Compliance and IBM discussed how Oracle challenges its customers while trying to push...
Recording - Manage Your Oracle ULA and Reduce Your Support Costs.mp4