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Summary
Customer service has topped the list of functions CEOs consider a #1 priority for generative AI investment¹, so the race is on to accelerate adoption of these technologies.Join IBM to learn how companies are embracing generative AI to uplevel their customer service:
¹ IBV CEO Guide to Generative AI for Customer Service, August 2023² IBV CEO Guide to Generative AI for Employee and Customer Experience, August 2023
Key Speakers