SPSS Statistics

Need to install SPSS on Win Server 2019, but the current license doesn't work. SPSS support is also rejecting to offer any help which is frustrating. Any idea how we should proceed with activating SPSS Desktop on Win Sever 2019?

Support Member,

I do not think you contacted SPSS Support so far but another group at IBM.

If you want to install a desktop version onto a server you need to have a concurrent license and install Sentinel license manager on your Win Server 2019 too so the desktop client can get a concurrent license token from the license manager. If you have a authorized user license instead of concurrent it will not work.

If you have a concurrent code it needs to be reset, but you need to open a ticket as the exchange of authorization codes is confidential and cannot be done on this forum, see below for options:

*******************

Dear SPSS user,

Due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, Authorization Code, email address, etc... need to be handled through either a normal Support ticket via link above or via the SPSS Licensing support page.

• If you have a normal Support contract open a ticket on:

https://www.ibm.com/mysupport/

with your IBM customer number ICN.

• If you do not have a Support contract use method below:

Go to:

https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing

Use the blue button called “Open a case to get help with SPSS License issues” to open a case. Include all required information (e.g. authorization code, lock-code, product version, ...) such that we can immediately process your request.

regards, IBM SPSS Technical Support