SPSS Statistics

 View Only
Expand all | Collapse all

SPSS Statistics does not open beyond login

  • 1.  SPSS Statistics does not open beyond login

    Posted Fri February 17, 2023 09:34 AM

    Hello!

    I have been trying to open SPSS Statistics (Trial version) since Tuesday with no luck. Here is how each attempt goes:

    • I open the application and am met with 2 options - 1, Login with IBM ID / 2, Launch License Wizard
    • I click option 1
    • Log in - I know the credentials are right since I copy the same email address use for the website, and when I get my password wrong it lets me know
    • Loading screen for a few seconds ('Verifying...' / 'Please wait...' etc.)
    • The application closes with no error message nor indication as to what went wrong

    I have un/reinstalled the application many times now, redownloaded the .exe file from the website, and made sure to run the installer as an administrator (following the advice of online resources) but still have no luck...

    My 30-day trial started on Tuesday so there is no reason that the problem will be related to that, as far as I'm aware

    Any help would be greatly appreciated!

    Thanks in advance,

    Mollie



    ------------------------------
    Mollie Sawford
    ------------------------------


  • 2.  RE: SPSS Statistics does not open beyond login

    Posted Mon February 20, 2023 05:52 PM