Hello everyone,
I'm exploring the integration capabilities of IBM Watson Assistant with CRM systems and wanted to seek guidance or experiences from the community.
Specifically, I'm interested in understanding:
- Best practices for integrating IBM Watson Assistant with popular CRM platforms such as Salesforce, Microsoft Dynamics 365, or SAP CRM.
- Any recommended resources, tutorials, or documentation that could assist in this integration process.
- Potential challenges or considerations to keep in mind while implementing this integration.
- Success stories or use cases where IBM Watson Assistant has seamlessly integrated with CRM systems to enhance customer interactions and support.
I would greatly appreciate any insights, tips, or suggestions that could help me navigate this integration effectively.
Thank you in advance for your support!
Best regards,
Nancy Jhon
------------------------------
Nancy Jhon
------------------------------