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CPLEX Academic Version: Email Revalidation at Login fails

  • 1.  CPLEX Academic Version: Email Revalidation at Login fails

    Posted Mon February 27, 2023 10:30 AM

    Hi,

    I have attempted to download IBM ILOG CPLEX multiple times over the past months. Unfortunately, my attempts all fail at login. I am a registered academic user and had downloaded software from the Academic Initiative before. Now I am told that

    "Your access needs to be revalidated.

    Please click on the validation link in the email sent to you to complete the recertification process. If you did not receive the email please click on resend."

    I do not receive email/s with an validation link.



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    Steffen Bondorf
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  • 2.  RE: CPLEX Academic Version: Email Revalidation at Login fails

    Posted Tue February 28, 2023 05:19 AM

    Hi Steffen

    I will contact you directly to try to help.

    regards

    Rory



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    Rory Keeley
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    Original Message