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Why ERPs weren’t built to meet today’s B2B customer expectations

B2B commerce is accelerating The transformation of business-to-business (B2B) commerce is accelerating as buyers expect increased accuracy, availability, and reliability. Businesses that don’t react to marketplace changes now run the risk of losing customers, failing to capture new...


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Pandora uncovers the jewels to accelerate omnichannel fulfillment

Faced with a 100% increase in eCommerce, popular jewelry retailer Pandora defied the odds to find success despite the pandemic. Hear firsthand how they orchestrated the remote rollout of new omnichannel order fulfilment and real-time inventory management services across nine countries last year....


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How OMS technology can help distributors become value-added partners

With the modernization of technology, manufacturers have more tools at their disposal to serve customers directly — challenging the distributor’s role in the supply chain. Distributors should consider leveraging technology to enable and strengthen their customer and supplier partnerships,...


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4 organizations adopt B2B order management technology to optimize their supply chain

COVID-19 rapidly accelerated e-commerce, with 10 years of e-commerce adoption compressed into a three month period . With more customers than ever relying on digital purchasing, B2B organizations are now confronting increased pressure on their existing systems for order management and inventory...


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3 high-value ways to accelerate your journey to supply chain sustainability

Today, consumers want to know where their coffee was sourced and where their diamonds were mined. In fact, more than 70% of consumers indicate that traceability is very important and are willing to pay up to a 35% premium. Governments and investors are holding companies accountable for ...


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Sally Beauty Holdings Taps Perficient to Expand Product Fulfillment Options

Rapid Deployment of Advanced, Omni-Channel Commerce Solution Advances Sally Beauty Holdings’ Customer Service and Keeps Employees Safe Amid COVID-19 Pandemic Perficient, Inc. the leading global digital consultancy transforming the world’s largest enterprises and biggest brands, today...


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What to consider when evaluating order management software

Leading organizations explain how and why they invested in IBM With so many claims made by supply chain offerings on the market, it can be hard to choose what your organization really needs. Introducing new technology requires a significant financial investment, as well as...


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Kroger debuts next-gen fulfillment center model in Ohio

After three years of planning, Kroger has finally gone live with its leading-edge automated warehouse concept known as a customer fulfillment center (CFC). The supermarket giant and Ocado, one of the world’s largest dedicated online grocery retailers, are introducing the CFC model in Monroe,...


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How can IBM Sterling Partner Engagement Manager (PEM) save you time?

Onboarding and managing partners takes time. A lot of time. How can IBM Sterling Partner Engagement Manager (PEM) save you time? PEM works best for organizations with 250 or more partners (defined as suppliers and customers). The solution dramatically shortens onboarding time. ...


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Why B2B organizations need an advanced order and inventory management solution

Many B2B companies, including those in automotive, electronics, and manufacturing, are at a crossroads with their sales and inventory management processes. Historically, they’ve been reliant on legacy or ERP systems – tools that were designed for predictable, back office business processes. As...