Today, consumers want to know where their coffee was sourced and where their diamonds were mined. In fact, more than 70% of consumers indicate that traceability is very important and are willing to pay up to a 35% premium. Governments and investors are holding companies accountable for ...
Rapid Deployment of Advanced, Omni-Channel Commerce Solution Advances Sally Beauty Holdings’ Customer Service and Keeps Employees Safe Amid COVID-19 Pandemic Perficient, Inc. the leading global digital consultancy transforming the world’s largest enterprises and biggest brands, today...
Leading organizations explain how and why they invested in IBM With so many claims made by supply chain offerings on the market, it can be hard to choose what your organization really needs. Introducing new technology requires a significant financial investment, as well as...
After three years of planning, Kroger has finally gone live with its leading-edge automated warehouse concept known as a customer fulfillment center (CFC). The supermarket giant and Ocado, one of the world’s largest dedicated online grocery retailers, are introducing the CFC model in Monroe,...
Onboarding and managing partners takes time. A lot of time. How can IBM Sterling Partner Engagement Manager (PEM) save you time? PEM works best for organizations with 250 or more partners (defined as suppliers and customers). The solution dramatically shortens onboarding time. ...
Many B2B companies, including those in automotive, electronics, and manufacturing, are at a crossroads with their sales and inventory management processes. Historically, they’ve been reliant on legacy or ERP systems – tools that were designed for predictable, back office business processes. As...
A significant portion of the population is now working from home. That trend will likely continue, as 83% of companies surveyed expect hybrid workplaces to become the norm. When power outages occur due to extreme hot or cold weather as recently experienced in the U.S., shortages of water, food...
What omni-channel success means to retailers in 2021 is the theme for this AiTalks podcast hosted by Kylie Jones and Tim Hillman from IBM's UK supply chain business. Our special guests Anthony Farrow and Leo Muid from Accenture discuss the impact of speed of retailer recovery through the...
How technology can make a difference COVID-19 has highlighted structural weaknesses in the healthcare system and, most notably, a persistent issue with the capacity and resilience of healthcare supply chains. Between 59-83% of organizations have reported delays or increased lead...
2020 has been an extraordinary time to be a retailer. The rate of acceleration for innovation to match fast-changing consumer behaviors has been remarkable. While it can be daunting to try new things, retailers who adjusted to implement new customer offerings and new order management and...