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Reset Dev Portal Administrator Password

  • 1.  Reset Dev Portal Administrator Password

    Posted Thu June 08, 2023 07:42 AM

    Product details

    webMethods Developer Portal
    Version 10.11.0.19.633

    Detailed explanation of the problem:

    The “Administrator” account cannot be logged in on the API Portal because the password has expired and SMTP has not been set.

    Is there any other way to change the “Administrator” password or turn off password expiration or account email verification so I can complete the password change?

    Error messages / full error message screenshot / log file:

    image

    Thanks,
    Glenn


    #API-Portal
    #API-Management
    #Developer-Portal
    #webMethods


  • 2.  RE: Reset Dev Portal Administrator Password

    Posted Wed June 14, 2023 09:34 AM

    Hi Glenn,

    Are you using a free trial or production? If you are a customer our support can assist you in updating the password - https://getsupport.softwareag.com/

    Is the Deevloper Portal running on softwareag.cloud or on prem?


    #webMethods
    #API-Management
    #Developer-Portal
    #API-Portal