SPSS Statistics

Hi - 

Out of nowhere, I am having issues with syntax today. I have been using v29 on a PC since August without incident, but all of a sudden, syntax windows are not opening. If I try to open an existing syntax file, try to create a new syntax file, or paste a command, a syntax file will appear in my task bar, but the screen doesn't seem to exist anywhere. I've included a screenshot below--when I try to click on the syntax file, nothing happens.

Any idea what might be happening? Thanks for the input.

Hi @Rebecca P

This is the 3rd time I've seen a user report this behavior, yet I am confounded at how they are getting themselves and their instance of SPSs Statistics into this state.

Things to check:

• Make sure you are in "Classic" mode and not  in "Workbook" mode. This mode is selectable in the lower right corner of the Data Editor in the status bar.
• Make sure that you do not have an orphaned instance of Statistics running.  Reboot your PC and then launch Statistics.  Is the behavior gone?
• Delete the user environment for Statistics under %USERPROFILE%\AppData\Roaming\IBM\SPSS Statistics.  Launch Statistics once more.  Is the behavior gone?

Hi - 

Out of nowhere, I am having issues with syntax today. I have been using v29 on a PC since August without incident, but all of a sudden, syntax windows are not opening. If I try to open an existing syntax file, try to create a new syntax file, or paste a command, a syntax file will appear in my task bar, but the screen doesn't seem to exist anywhere. I've included a screenshot below--when I try to click on the syntax file, nothing happens.

Any idea what might be happening? Thanks for the input.

Hi @Rebecca P

This is the 3rd time I've seen a user report this behavior, yet I am confounded at how they are getting themselves and their instance of SPSs Statistics into this state.

Things to check:

• Make sure you are in "Classic" mode and not  in "Workbook" mode. This mode is selectable in the lower right corner of the Data Editor in the status bar.
• Make sure that you do not have an orphaned instance of Statistics running.  Reboot your PC and then launch Statistics.  Is the behavior gone?
• Delete the user environment for Statistics under %USERPROFILE%\AppData\Roaming\IBM\SPSS Statistics.  Launch Statistics once more.  Is the behavior gone?

Hi - 

Out of nowhere, I am having issues with syntax today. I have been using v29 on a PC since August without incident, but all of a sudden, syntax windows are not opening. If I try to open an existing syntax file, try to create a new syntax file, or paste a command, a syntax file will appear in my task bar, but the screen doesn't seem to exist anywhere. I've included a screenshot below--when I try to click on the syntax file, nothing happens.

Any idea what might be happening? Thanks for the input.

Hi @Rebecca P

This is the 3rd time I've seen a user report this behavior, yet I am confounded at how they are getting themselves and their instance of SPSs Statistics into this state.

Things to check:

• Make sure you are in "Classic" mode and not  in "Workbook" mode. This mode is selectable in the lower right corner of the Data Editor in the status bar.
• Make sure that you do not have an orphaned instance of Statistics running.  Reboot your PC and then launch Statistics.  Is the behavior gone?
• Delete the user environment for Statistics under %USERPROFILE%\AppData\Roaming\IBM\SPSS Statistics.  Launch Statistics once more.  Is the behavior gone?

Hi - 

Out of nowhere, I am having issues with syntax today. I have been using v29 on a PC since August without incident, but all of a sudden, syntax windows are not opening. If I try to open an existing syntax file, try to create a new syntax file, or paste a command, a syntax file will appear in my task bar, but the screen doesn't seem to exist anywhere. I've included a screenshot below--when I try to click on the syntax file, nothing happens.

Any idea what might be happening? Thanks for the input.

I am having the same exact issue with my version 29.0. I am in classic mode. I do not have another instance of SPSS statistics running. I rebooted, uninstalled, and re-installed my version of SPSS. 

Did anyone find a reliable fix for this issue? How long did it last for others. I'm on day 5 of no syntax editor working. SPSS indicates the syntax editor window is open, but it's just a blank window that won't actually fill the page.

------------------------------
M Z

Original Message:
Sent: Mon October 30, 2023 05:02 PM
From: David Dwyer
Subject: Syntax files will not open

Hi @Rebecca P

This is the 3rd time I've seen a user report this behavior, yet I am confounded at how they are getting themselves and their instance of SPSs Statistics into this state.

Things to check:

• Make sure you are in "Classic" mode and not  in "Workbook" mode. This mode is selectable in the lower right corner of the Data Editor in the status bar.
• Make sure that you do not have an orphaned instance of Statistics running.  Reboot your PC and then launch Statistics.  Is the behavior gone?
• Delete the user environment for Statistics under %USERPROFILE%\AppData\Roaming\IBM\SPSS Statistics.  Launch Statistics once more.  Is the behavior gone?

------------------------------
David Dwyer
SPSS Technical Support
IBM Software

Original Message:
Sent: Sat October 28, 2023 06:44 PM
From: Rebecca P
Subject: Syntax files will not open

Hi - 

Out of nowhere, I am having issues with syntax today. I have been using v29 on a PC since August without incident, but all of a sudden, syntax windows are not opening. If I try to open an existing syntax file, try to create a new syntax file, or paste a command, a syntax file will appear in my task bar, but the screen doesn't seem to exist anywhere. I've included a screenshot below--when I try to click on the syntax file, nothing happens.

Any idea what might be happening? Thanks for the input.

------------------------------
RP
------------------------------

I am having the same exact issue with my version 29.0. I am in classic mode. I do not have another instance of SPSS statistics running. I rebooted, uninstalled, and re-installed my version of SPSS. 

Did anyone find a reliable fix for this issue? How long did it last for others. I'm on day 5 of no syntax editor working. SPSS indicates the syntax editor window is open, but it's just a blank window that won't actually fill the page.

Hi @Rebecca P

This is the 3rd time I've seen a user report this behavior, yet I am confounded at how they are getting themselves and their instance of SPSs Statistics into this state.

Things to check:

• Make sure you are in "Classic" mode and not  in "Workbook" mode. This mode is selectable in the lower right corner of the Data Editor in the status bar.
• Make sure that you do not have an orphaned instance of Statistics running.  Reboot your PC and then launch Statistics.  Is the behavior gone?
• Delete the user environment for Statistics under %USERPROFILE%\AppData\Roaming\IBM\SPSS Statistics.  Launch Statistics once more.  Is the behavior gone?

Hi - 

Out of nowhere, I am having issues with syntax today. I have been using v29 on a PC since August without incident, but all of a sudden, syntax windows are not opening. If I try to open an existing syntax file, try to create a new syntax file, or paste a command, a syntax file will appear in my task bar, but the screen doesn't seem to exist anywhere. I've included a screenshot below--when I try to click on the syntax file, nothing happens.

Any idea what might be happening? Thanks for the input.