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SPSS bug, no output

  • 1.  SPSS bug, no output

    Posted Mon March 20, 2023 12:07 PM
    Edited by Renee Damstra Mon March 20, 2023 12:20 PM

    Since today when I open SPSS and then the syntax and try to run syntax, nothing happens. No screen with output appears. Also when I click on the cross to close SPSS, nothing happens. In File - Exit is grey. I can however navigate as normal. I can open a new output window but nothing appears if I run. Also if I try via the menu for instance Data - Define variable properties, I can select a variable and click 'continue' and nothing happens. There seems to be no lag in speed or anything. 

    How to solve this?

    Windows 10, SPSS 28.0.1.0. 

    This is the syntax, I tried to run both with cursor before 'MIXED'. Normally this works.

    MIXED mood_lonely with pet_interact age gender education SessionInstance
        /CRITERIA=CIN(95)
        /PRINT=SOLUTION TESTCOV
        /METHOD=REML
        /FIXED=INTERCEPT pet_interact
        /RANDOM=INTERCEPT pet_interact | SUBJECT (subjID)
        /Repeated=SessionInstance | SUBJECT (subjID) COVTYPE (UN).

    *deelvraag 1: verband tussen interactie met huisdier en impliciete eenzaamheid.
    MIXED Impliciete_eenzaamheid with pet_interact age gender education SessionInstance
        /CRITERIA=CIN(95)
        /PRINT=SOLUTION TESTCOV
        /METHOD=REML
        /FIXED=INTERCEPT pet_interact
        /RANDOM=INTERCEPT pet_interact | SUBJECT (subjID)
        /Repeated=SessionInstance | SUBJECT (subjID) COVTYPE (AR1).

    ------------------------------
    Renee Damstra
    ------------------------------



  • 2.  RE: SPSS bug, no output

    Posted Tue March 21, 2023 10:49 AM

    I have also deleted and reinstalled SPSS. Same problem.

    Can someone please help?



    ------------------------------
    Renee Damstra
    ------------------------------



  • 3.  RE: SPSS bug, no output

    Posted Tue March 21, 2023 11:21 AM

    I don't know if I can help, but I'll try:

      1. BE SURE TO HAVE SPSS CLOSED.

      2. Open a command window (cmd.exe)

        In it:

      CD "%APPDATA%\IBM\SPSS Statistics"

      rmdir /s /q 28

      reg delete HKEY_LOCAL_MACHINE\Software\JavaSoft\Prefs /F

      reg delete HKEY_CURRENT_USER\Software\JavaSoft\Prefs /F

      3. Now, start SPSS again. (You will have to "Apply Existing License")

      Let's see if that changes anything.



      ------------------------------
      Rick Marcantonio
      Quality Assurance
      IBM
      ------------------------------



    1. 4.  RE: SPSS bug, no output

      Posted Tue March 21, 2023 11:47 AM

      Note - Private messages to my Community Inbox are failing.

      Try this:

      1. Open another command window.
      2. Go to the directory where you installed SPSS. If you used the default, that would be C:\Program Files\IBM\SPSS Statistics
      3. Type spss.com
      4. Please try to use the program and, when/if it fails, copy whatever contents are sent back to the command window by SPSS and let me see them.


      ------------------------------
      Rick Marcantonio
      Quality Assurance
      IBM
      ------------------------------



    2. 5.  RE: SPSS bug, no output

      Posted Wed March 22, 2023 01:13 PM

      Hi Rick, 

      I am not sure what you mean by the steps. If I open a command window and type in the directory (which is correct) for SPSS it says it is not recognized as a command or program or batch file. If i go the the directory in my explorer and type spss.com I get different folders and files to choose from such as spss.command and spss.common.

      And if I would just open a command window and then go to a directory in explorer then what is the point of opening a command window?



      ------------------------------
      Renee Damstra
      ------------------------------



    3. 6.  RE: SPSS bug, no output

      Posted Wed March 22, 2023 03:17 PM

      Sorry if I wasn't clear.

      command window = use cmd.exe on your computer; it may be called a "Command prompt" in Windows. This is nothing to do with SPSS at all. SPSS should be closed at this time.

      So, make sure that SPSS is not open.

      Then:

      1. Go to a command prompt (Start menu > command prompt, or cmd).
      2. Go to the directory where you installed SPSS. If you used the default, that would be C:\Program Files\IBM\SPSS Statistics
      3. Type spss.com
      4. Please try to use the program and, when/if it fails, copy whatever contents are sent back to the command window by SPSS and let me see them.


      ------------------------------
      Rick Marcantonio
      Quality Assurance
      IBM
      ------------------------------



    4. 7.  RE: SPSS bug, no output

      Posted Thu March 23, 2023 04:01 PM

      Hi Rick,

      I have the same problem with SPSS 29 on MacOs Monterey 12.5: the output is not showing.

      Do you have an idea what I can try?

      Best regards

      Tatiana



      ------------------------------
      Tatiana Usnich
      ------------------------------



    5. 8.  RE: SPSS bug, no output

      Posted Thu March 23, 2023 04:09 PM

      Hi. I would need to know a little more before recommending anything. You start up SPSS, open data, run some analysis, and are not getting any output in the Output Viewer?



      ------------------------------
      Rick Marcantonio
      Quality Assurance
      IBM
      ------------------------------



    6. 9.  RE: SPSS bug, no output

      Posted Thu March 23, 2023 06:40 PM
      Edited by Renee Damstra Thu March 23, 2023 06:41 PM

      See the printscreen. I have tried to type different things in the command window but it doesn't recognize anything. On th e right you can see the folder of SPSS that C:\Program Files\IBM\SPSS Statistics refers to. 



      ------------------------------
      Renee Damstra
      ------------------------------



    7. 10.  RE: SPSS bug, no output

      Posted Thu March 23, 2023 08:32 PM

      OK, the black window on the left is what I am calling the "Command Window."

      Let's forget about that for the time being. Is the problem now that the MIXED with unstructured covtype fails to run?

      As far as I know here, with my own test jobs, COVTYPE(UN) does work, so it's a data-related problem that we can't diagnose on this side. You would need to consult a statistician. At present, the ones on staff here can only consult on what look like bugs in the syntax or algorithms. 



      ------------------------------
      Rick Marcantonio
      Quality Assurance
      IBM
      ------------------------------



    8. 11.  RE: SPSS bug, no output

      Posted Mon March 27, 2023 10:52 AM