Summary
Tune your technology in rhythm with IBM's new support offerings and orchestrate success in the digital era. The symphony of progress resonates through extended, sustained and advanced support.
Available around the clock and around the world, IBM Support helps ensure that you get the level of help you need, when you need it, to keep your business running smoothly.
- Extended Support provides additional years of support once products have reached the end of Base Support for a specific version / release.
- Sustained Support provides support for products that have been withdrawn from market and the last supported version / release has reached its end of support date.
- Advanced Support provides a higher tier, priority care support beyond that provided with the standard Subscription and Support offering.
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Wendy Moore
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