Maximo

Maximo

Come for answers, stay for best practices. All we're missing is you.

 View Only
Expand all | Collapse all

Direct Issue not working

  • 1.  Direct Issue not working

    Posted Thu October 16, 2025 04:48 AM

    Hi guys,

    I have marked an item as direct issue on WO planned materials tab, and added in a vendor, unit cost got populated from the last receipt cost. I saved the WO, and approved it, the status changed to WMATL as expected. However, when I run 'Reorder direct issue items and services' in Inventory, my item is not being picked up.

    Any clues as to what I might be missing?

    Thanks in advance.



    ------------------------------
    Tom M
    ------------------------------


  • 2.  RE: Direct Issue not working

    Posted Fri October 17, 2025 12:41 AM

    Hi Tom

    It should work, but some clarification.  You mentioned 'Reorder direct issue items and services'.  That function is only available from the "Reorder Items" menu option.

    Did you select that option?  Rather than using the "Reorder Direct Issue Itms/Svcs" menu option?

    It should not matter.   Did you use the Preview button or ran in background?

    How do you know that it did not work?

    When you look back at detail on that material/item on the WP Material tab, is anything in the PR field.

    I have no direct answer/solution is the direct issue did not get picked up.  Perhaps running in Preview mode may help; otherwise, you have to get a look at the logs.



    ------------------------------
    Regards, Craig Kokay
    Princpal Consultant, COSOL
    https://cosol.global/

    Ph: +61-411-682-040
    email: craig.kokay@cosol.global
    #IBMChampion
    ------------------------------



  • 3.  RE: Direct Issue not working

    Posted Sat October 18, 2025 12:59 AM

    Thanks, Craig,  I have tried out the options that you mentioned above but to no avail. 

    Not too sure whether there is a bug in MAS 9; perhaps the direct issue might only work via the reorder cron?



    ------------------------------
    Tom M
    ------------------------------



  • 4.  RE: Direct Issue not working

    Posted Sun October 19, 2025 07:05 AM

    If you are getting a PR/PO via the reorder cron, is this possibly a lead time issue?  Was the lead time changed from 0 to 30, 60, 90 days when running the reorder from 'Reorder direct issue items and services'?  You might check the required date on your wpmaterials line to ensure the lead time on the reorder is sufficent enough to pick this item up.

    -------------------------------------------



  • 5.  RE: Direct Issue not working

    Posted Fri October 24, 2025 02:59 PM
    • Lead Time Settings: Review the lead time defined for the item/vendor combination in the Item Master or Organizations > Companies app.

    • Required Date on WPMATERIALS: Ensure the required date is far enough in the future to accommodate the lead time. If the required date is too soon, Maximo assumes the item can't be delivered in time and excludes it from the reorder batch.

    • Reorder Parameters: When running the reorder, check if you're using the "Use Lead Time" option. If enabled, Maximo will only include items whose required dates are beyond the lead time threshold.



    ------------------------------
    Mohamed Moussa
    ------------------------------



  • 6.  RE: Direct Issue not working

    Posted Sun October 19, 2025 06:23 PM

    Hi Tom,

    Ahh, now that you mentioned MAS 9, I tested this using MAS 9.1 and yup got the same answer, that is the direct issue appears in the preview using the "Reorder Direct Issue Itms/Svcs" menu option, but does not generate a PR.  Also, it does not appear in the Reorder Report.

    Now it feels like there is a bug.  A rather important bug.  Please lodge a case with IBM. 



    ------------------------------
    Regards, Craig Kokay
    Princpal Consultant, COSOL
    https://cosol.global/

    Ph: +61-411-682-040
    email: craig.kokay@cosol.global
    #IBMChampion
    ------------------------------



  • 7.  RE: Direct Issue not working

    Posted Mon October 20, 2025 08:31 PM

    Thanks for testing @Craig Kokay.  Yes, this is indeed an important bug.

    @Steven Shull  Fyi.



    ------------------------------
    Tom M
    ------------------------------



  • 8.  RE: Direct Issue not working

    Posted Fri October 24, 2025 04:09 AM

    Hi Tom/Craig,

    I did a test on MAS 9.1.4 and it worked. At first I thought it hadn't because when I checked the PRs filtering in the description with the word reorder I looked at the last two records, one PR created at the date/time of the reorder did not contain the item. I quickly came to the conclusion it wasn't working, but then I checked the work order and the PR field was filled. Back on the PR application I performed the same filter and found the PR with the direct issue item, except it was nowhere near the other PR record that was part of the same reorder routine. I then noticed in OOTB Maximo both PR and PO applications have no ordering, PRs created as part of the same reorder routine might not be next to each other in the List tab.

    Anyway - works on MAS 9.1.4.

    Regards - Andrew



    ------------------------------
    Andrew Jeffery
    Maximo SME
    ZNAPZ b.v (a Naviam company)
    Barnstaple
    +44 (0)777 1847873
    ------------------------------



  • 9.  RE: Direct Issue not working

    Posted Mon October 27, 2025 08:35 PM

    Hi Andrew, thank you for that.  

    However, I tried it again, and no PRs were generated.

    Version below:

    Maximo Manage 9.1.197 Build 20250612-1037 DB Build V9100-01



    ------------------------------
    Tom M
    ------------------------------



  • 10.  RE: Direct Issue not working

    Posted Wed October 29, 2025 02:00 PM

    Hi Tom

    Even though the item is marked as a direct issue, ensure that the Direct Issue flag is correctly set for the item.

    Sometimes, a configuration error or missing setup might prevent the item from being recognized correctly as a direct issue.

    Regards

    Khairi Chmengui



    ------------------------------
    Khairi Chmengui
    ------------------------------



  • 11.  RE: Direct Issue not working

    Posted Thu October 30, 2025 08:58 AM

    Hi Tom,

    I've just retested and it's all working.  The version I tested on was Maximo Manage 9.0.153.



    ------------------------------
    Regards, Craig Kokay
    Princpal Consultant, COSOL
    https://cosol.global/

    Ph: +61-411-682-040
    email: craig.kokay@cosol.global
    #IBMChampion
    ------------------------------



  • 12.  RE: Direct Issue not working

    Posted Fri October 31, 2025 04:41 PM

    Thanks Craig and all.

    It does work, lead time was the issue.



    ------------------------------
    Tom M
    ------------------------------