Data Integration

I'm trying to install the management console on a new Windows server in our infrastructure and I'm getting an installer exception. The installer unpacks correctly to 100% but shortly afterwards it throws an error and exits the installation. Could you please help us?

Operating System: Windows Server 2019 Version 1809 Build 17763.1935

Management Console Installer: iidrmc-11.4.0.3-11058-setup.exe

Java version: 1.8.0_291

Exception Message:

Flexeraayd$aaa: Windows DLL failed to load

at Flexeraayd.af(Unknown Source)

at Flexeraayd.aa(Unknown Source)

at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)

at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)

at com.zerog.ia.installer.Main.main(Unknown Source)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)

at java.lang.reflect.Method.invoke(Method.java:507)

at com.zerog.lax.LAX.launch(Unknown Source)

at com.zerog.lax.LAX.main(Unknown Source)

No doubt you've gotten around this by now since this was 7 months ago.

For others dealing with this issue, I'll post the link to the solution to work around this.

https://www.ibm.com/support/pages/node/6464051?mhsrc=ibmsearch_a&mhq=Flexeraayd%24aaa%3A%20Windows%20DLL%20failed%20to%20load