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When trying to install DS client the following error occurs: Microsoft Script Engine must be working correctly

  • 1.  When trying to install DS client the following error occurs: Microsoft Script Engine must be working correctly

    Posted Wed November 03, 2021 02:27 PM
    Hi Team:

    When trying to install DataStage client v11.7.1 on Windows Server 2012 R2 on Citrix, the following error occurs: Microsoft Script Engine must be working correctly.
    We tried, disabling Firewall and didn't solve the issue. We also validated cscript supported (Windows Script 5.7 for windows XP). Any thoughts!!!

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    VICTOR JIMENEZ SANCHEZ
    DataStage Consultant
    IBM
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  • 2.  RE: When trying to install DS client the following error occurs: Microsoft Script Engine must be working correctly

    Posted Thu November 04, 2021 08:48 AM
    Did you see https://www.ibm.com/support/pages/installing-datastage-client-windows-7-fails-error-microsoft-script-engine-must-be-working-correctly to see if the advice in there helps in your situation

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    Mark Lee
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  • 3.  RE: When trying to install DS client the following error occurs: Microsoft Script Engine must be working correctly

    Posted Thu November 04, 2021 11:52 PM
    Thank you Mark:

    In fact, I asked the customer to validate the link, to diagnose the problem.

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    VICTOR JIMENEZ SANCHEZ
    DataStage Consultant
    IBM
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  • 4.  RE: When trying to install DS client the following error occurs: Microsoft Script Engine must be working correctly

    Posted Tue November 09, 2021 01:42 PM
    Hi:

    Customer ran the Hello.js script on the citrix session and didn't work as expected, It prompts a window that says " How do you want to open this type of file (.js)? and suggests Microsoft Windows Based Script Hosts and Microsoft  Visual Studio 2010".

    It seems like Windows Script Host is not working properly, but I don't know what else I can do. Any Ideas???

    I also confirmed that all updates are applied.

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    VICTOR JIMENEZ SANCHEZ
    DataStage Consultant
    IBM
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  • 5.  RE: When trying to install DS client the following error occurs: Microsoft Script Engine must be working correctly

    Posted Wed November 10, 2021 01:56 PM
    Finally, we ran some commands on windows to resolve the issue. We follow this link:

    https://www.winhelponline.com/blog/error-there-is-no-script-engine-for-file-extension-when-running-js-files/

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    VICTOR JIMENEZ SANCHEZ
    DataStage Consultant
    IBM
    ------------------------------