This is a big irritant for me, too.
I wonder if IBM is familiar with CRM. As in knowing your customers.
I, too, believe we should revert to the good old days, when the CSDK was readily available. IMO, I should be able to get all software to which I am entitled from PA. But, then, that is another ugly thing, in and of itself.
DG
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David Grove
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Original Message:
Sent: Fri June 25, 2021 12:00 PM
From: TOM GIRSCH
Subject: Client SDK Download
Eric:
The point is that making customers jump through unnecessary hoops – especially ones that treat them like they're not customers – is a good way to lose customers.
Original Message:
Sent: 6/25/2021 11:31:00 AM
From: Eric Vercelletto
Subject: RE: Client SDK Download
Tom,
less than 20 questions ( just 3 or 4 ) like this
So you won't spend 3 hours replying to them, in addition to the 3 hours you (i.e we) have to spend searching for a URL that does not lead to a deadlink ...
Those URL had been provided by Milind a few years ago and they kept working fine since then (including now)
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[eric] [Vercelletto] []
[Founder]
[kandooerp.org]
[Pont l'Abbé] [France]
[+33 626 52 50 68]
Disclaimer: My own opinions are my own opinions and do not reflect on the IIUG, nor any other organization with which I am associated either explicitly, implicitly, or by inference. Neither do those opinions reflect those of other individuals affiliated with any entity with which I am affiliated nor those of the entities themselves.
Original Message:
Sent: Fri June 25, 2021 10:41 AM
From: TOM GIRSCH
Subject: Client SDK Download
Eric:
Can you download directly from those links, or do you have to play 20 Questions?
Original Message:
Sent: 6/25/2021 12:51:00 AM
From: Eric Vercelletto
Subject: RE: Client SDK Download
Original Message:
Sent: 6/24/2021 4:05:00 PM
From: Art Kagel
Subject: RE: Client SDK Download
I agree, but as it stands, that's what we've got. You can understand that they want to opportunity to reach out to anyone downloading free product in the hopes of selling them something that generates revenue.
Anyway, I will bring it up with IIUG Board and so with IBM.
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Art S. Kagel, President and Principal Consultant
ASK Database Management Corp.
www.askdbmgt.com
Original Message:
Sent: Thu June 24, 2021 03:16 PM
From: TOM GIRSCH
Subject: Client SDK Download
Art:
That's the one that webroot complained about maybe two clicks in. This time it worked, but I still had to play 20 questions as if I'm a prospective customer. I'm an existing customer, and I should be able to easily download the product without jumping through all those hoops!
Original Message:
Sent: 6/24/2021 3:03:00 PM
From: Art Kagel
Subject: RE: Client SDK Download
Here's the link:
Informix - Developer Tools| Ibm | remove preview |
 | | Informix - Developer Tools | | IBM Informix Developer tools help you collaborate, develop, optimize and manage your Informix databases. | | View this on Ibm > |
|
|
It's billed as a "trial" but there's no expiration to it and the CSDK is free anyway. Just scroll down to the "Client Software Development Kit" box and click on the "Try free edition" link there.
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Art S. Kagel, President and Principal Consultant
ASK Database Management Corp.
www.askdbmgt.com
Original Message:
Sent: Thu June 24, 2021 02:17 PM
From: TOM GIRSCH
Subject: Client SDK Download
Why do IBM and HCL keep hiding the CSDK download? It used to be less of a big deal because it was bundled with the engine. Now it no longer is, and the only stuff available on Passport Advantage is 4.10 and older or the Windows versions of 4.50. When I try to download via the iiug.org link, it gets about two click in before webroot declares that I'm being redirected to a phishing site.
I should just be able to get it through PA like everything else, or via FixCentral if that fails.
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TOM GIRSCH
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#Informix