Cognos Analytics

If you are utilizing the legacy Cognos Transformer or Analysis Studio tools, be advised that the Windows Server security update from January 2024 (KB5034127) will render these tools inoperable in Cognos 11.X environments. Because these tools have been end-of-lifed, no IBM fix packs will be available to fix this problem. 

Be sure to avoid applying the Window Server patch until you migrate to a new technology.

Hi Todd,

If you are a supported customer, you can download IBM CognosTransformer 12.0.2-23120816 or/and IBM Cognos PowerPlay Server 64-bit 12.0.2-23101618 / IBM Cognos PowerPlay Server 64-bit 11.2.4-22100709.

I don't know which v11.x version you are using.

Best regards,

------------------------------
Patrick Neveu
Collaboration Betters The World (CBTW)
IBM Champion

Original Message:
Sent: Tue February 27, 2024 02:26 PM
From: Todd Schuman
Subject: Windows Server Patch Breaks Legacy Cognos Transformer and Analysis Studio

If you are utilizing the legacy Cognos Transformer or Analysis Studio tools, be advised that the Windows Server security update from January 2024 (KB5034127) will render these tools inoperable in Cognos 11.X environments. Because these tools have been end-of-lifed, no IBM fix packs will be available to fix this problem. 

Be sure to avoid applying the Window Server patch until you migrate to a new technology.

------------------------------
Todd Schuman
------------------------------

If you are utilizing the legacy Cognos Transformer or Analysis Studio tools, be advised that the Windows Server security update from January 2024 (KB5034127) will render these tools inoperable in Cognos 11.X environments. Because these tools have been end-of-lifed, no IBM fix packs will be available to fix this problem. 

Be sure to avoid applying the Window Server patch until you migrate to a new technology.

If you are utilizing the legacy Cognos Transformer or Analysis Studio tools, be advised that the Windows Server security update from January 2024 (KB5034127) will render these tools inoperable in Cognos 11.X environments. Because these tools have been end-of-lifed, no IBM fix packs will be available to fix this problem. 

Be sure to avoid applying the Window Server patch until you migrate to a new technology.

From Cognos Product Management I received the link:

https://www.ibm.com/support/pages/lifecycle/

This is where clients can find information on products. If it's not shown here, it's not announced EOS yet.

If you are utilizing the legacy Cognos Transformer or Analysis Studio tools, be advised that the Windows Server security update from January 2024 (KB5034127) will render these tools inoperable in Cognos 11.X environments. Because these tools have been end-of-lifed, no IBM fix packs will be available to fix this problem. 

Be sure to avoid applying the Window Server patch until you migrate to a new technology.

11.x goes EOS / Extended Support (ie: lots more $$$) end of April this year.  So that's both 11.0 & 11.1.  11.2 goes EOS / Extended Support end of this year.  IBM's been sending warning announcements since late last fall.

We plan to take our chances on 11.1 and start looking at 12 later this summer when it's a bit more stable and maybe upgrade this fall.  Every time we upgrade it ends up being a half a dozen or more support tickets to fix the bugs.  IBM just doesn't QC their products anymore.

From Cognos Product Management I received the link:

https://www.ibm.com/support/pages/lifecycle/

This is where clients can find information on products. If it's not shown here, it's not announced EOS yet.

If you are utilizing the legacy Cognos Transformer or Analysis Studio tools, be advised that the Windows Server security update from January 2024 (KB5034127) will render these tools inoperable in Cognos 11.X environments. Because these tools have been end-of-lifed, no IBM fix packs will be available to fix this problem. 

Be sure to avoid applying the Window Server patch until you migrate to a new technology.

One correction. Only 11.1 goes EOS on April 30, 2024. There has not been an announcement on 11.2.

11.x goes EOS / Extended Support (ie: lots more $$$) end of April this year.  So that's both 11.0 & 11.1.  11.2 goes EOS / Extended Support end of this year.  IBM's been sending warning announcements since late last fall.

We plan to take our chances on 11.1 and start looking at 12 later this summer when it's a bit more stable and maybe upgrade this fall.  Every time we upgrade it ends up being a half a dozen or more support tickets to fix the bugs.  IBM just doesn't QC their products anymore.

From Cognos Product Management I received the link:

https://www.ibm.com/support/pages/lifecycle/

This is where clients can find information on products. If it's not shown here, it's not announced EOS yet.

If you are utilizing the legacy Cognos Transformer or Analysis Studio tools, be advised that the Windows Server security update from January 2024 (KB5034127) will render these tools inoperable in Cognos 11.X environments. Because these tools have been end-of-lifed, no IBM fix packs will be available to fix this problem. 

Be sure to avoid applying the Window Server patch until you migrate to a new technology.

Treavor, that's interesting.  I wonder if that changed for 11.2.x after the initial announcement?

When we received the announcement letter regarding the ending of the Continuing Support program for 11.x products, links in it specifically listed 11.0.x and 11.1.x going into EOS April 30th 2024 and 11.2.x December 31st 2024.  That's why we never bothered to consider going to 11.2 since it only bought us 8 more months and we knew we'd be going through the support ticket hoopla.

I've found the announcement letter on the IBM website (Cognos Analytics Continuing Support) but nearly all the links in it are broken.  If I specifically search for 11.2 I see now there is no EOS announcement, as you mentioned.

11.1 was supported for 6 years, but that was on the Continuing Support program that has been discontinued.  So what are we thinking with 11.2?  What it says on the product lifecycle page?  "Lifecycle policy Continuous Delivery (C): minimum 2 years support with extension of 1 year".   

So most likely EOS 2025?

One correction. Only 11.1 goes EOS on April 30, 2024. There has not been an announcement on 11.2.

11.x goes EOS / Extended Support (ie: lots more $$$) end of April this year.  So that's both 11.0 & 11.1.  11.2 goes EOS / Extended Support end of this year.  IBM's been sending warning announcements since late last fall.

We plan to take our chances on 11.1 and start looking at 12 later this summer when it's a bit more stable and maybe upgrade this fall.  Every time we upgrade it ends up being a half a dozen or more support tickets to fix the bugs.  IBM just doesn't QC their products anymore.

From Cognos Product Management I received the link:

https://www.ibm.com/support/pages/lifecycle/

This is where clients can find information on products. If it's not shown here, it's not announced EOS yet.

If you are utilizing the legacy Cognos Transformer or Analysis Studio tools, be advised that the Windows Server security update from January 2024 (KB5034127) will render these tools inoperable in Cognos 11.X environments. Because these tools have been end-of-lifed, no IBM fix packs will be available to fix this problem. 

Be sure to avoid applying the Window Server patch until you migrate to a new technology.

If you are utilizing the legacy Cognos Transformer or Analysis Studio tools, be advised that the Windows Server security update from January 2024 (KB5034127) will render these tools inoperable in Cognos 11.X environments. Because these tools have been end-of-lifed, no IBM fix packs will be available to fix this problem. 

Be sure to avoid applying the Window Server patch until you migrate to a new technology.

Hi Todd,

Can you please tell me which versions you are using? We'd like to do some testing here at IBM.

Thanks,

------------------------------
TREVOR COMEAU

Original Message:
Sent: Tue February 27, 2024 02:26 PM
From: Todd Schuman
Subject: Windows Server Patch Breaks Legacy Cognos Transformer and Analysis Studio

If you are utilizing the legacy Cognos Transformer or Analysis Studio tools, be advised that the Windows Server security update from January 2024 (KB5034127) will render these tools inoperable in Cognos 11.X environments. Because these tools have been end-of-lifed, no IBM fix packs will be available to fix this problem. 

Be sure to avoid applying the Window Server patch until you migrate to a new technology.

------------------------------
Todd Schuman
------------------------------

If you are utilizing the legacy Cognos Transformer or Analysis Studio tools, be advised that the Windows Server security update from January 2024 (KB5034127) will render these tools inoperable in Cognos 11.X environments. Because these tools have been end-of-lifed, no IBM fix packs will be available to fix this problem. 

Be sure to avoid applying the Window Server patch until you migrate to a new technology.

Hi everyone,

Hope your week's been going great!

We have not been able to reproduce the issue Todd mentioned above in house. At this moment, it is not a known product issue to us. Todd, could you please log a support ticket with us for further troubleshooting? We tested the version you are on with the Windows version and patch level you mentioned so far. There might be other things missing. 

In terms of versioning and EOS, Cognos Analytics 11.1.x stream will EOS April 2024. This has been previously announced.

The EOS date for Cognos 11.2.x stream has not been determined. Once it's announced, customers will have minimum of 12 months to get base support still. 

Regards,

Rachel Su

If you are utilizing the legacy Cognos Transformer or Analysis Studio tools, be advised that the Windows Server security update from January 2024 (KB5034127) will render these tools inoperable in Cognos 11.X environments. Because these tools have been end-of-lifed, no IBM fix packs will be available to fix this problem. 

Be sure to avoid applying the Window Server patch until you migrate to a new technology.

Thank you Rachel & Trevor for the EOS clarifications!

We've decided to go ahead and start testing on 11.2.4 FP3 (latest I found).  It will be a far easier step for us than to try to go to 12.x from 11.1.7.

Best regards,

Wayne

Hi everyone,

Hope your week's been going great!

We have not been able to reproduce the issue Todd mentioned above in house. At this moment, it is not a known product issue to us. Todd, could you please log a support ticket with us for further troubleshooting? We tested the version you are on with the Windows version and patch level you mentioned so far. There might be other things missing. 

In terms of versioning and EOS, Cognos Analytics 11.1.x stream will EOS April 2024. This has been previously announced.

The EOS date for Cognos 11.2.x stream has not been determined. Once it's announced, customers will have minimum of 12 months to get base support still. 

Regards,

Rachel Su

If you are utilizing the legacy Cognos Transformer or Analysis Studio tools, be advised that the Windows Server security update from January 2024 (KB5034127) will render these tools inoperable in Cognos 11.X environments. Because these tools have been end-of-lifed, no IBM fix packs will be available to fix this problem. 

Be sure to avoid applying the Window Server patch until you migrate to a new technology.

Hi Wayne,

Just a short note. As this time, you can NOT upgrade your 11.2.4 FP3 Cognos Analytics content to version 12.0.0, 12.0.1, or 12.0.2.

You will be able to upgrade from 11.2.3 FP3 to 12.0.3 (or later).

You can read the full story in this page: 

https://www.ibm.com/docs/en/cognos-analytics/12.0.0?topic=120x-release-1202-january-2024

Best regards,

Thank you Rachel & Trevor for the EOS clarifications!

We've decided to go ahead and start testing on 11.2.4 FP3 (latest I found).  It will be a far easier step for us than to try to go to 12.x from 11.1.7.

Best regards,

Wayne

Hi everyone,

Hope your week's been going great!

We have not been able to reproduce the issue Todd mentioned above in house. At this moment, it is not a known product issue to us. Todd, could you please log a support ticket with us for further troubleshooting? We tested the version you are on with the Windows version and patch level you mentioned so far. There might be other things missing. 

In terms of versioning and EOS, Cognos Analytics 11.1.x stream will EOS April 2024. This has been previously announced.

The EOS date for Cognos 11.2.x stream has not been determined. Once it's announced, customers will have minimum of 12 months to get base support still. 

Regards,

Rachel Su

If you are utilizing the legacy Cognos Transformer or Analysis Studio tools, be advised that the Windows Server security update from January 2024 (KB5034127) will render these tools inoperable in Cognos 11.X environments. Because these tools have been end-of-lifed, no IBM fix packs will be available to fix this problem. 

Be sure to avoid applying the Window Server patch until you migrate to a new technology.