Hi Brennan, thanks for responding.
Let's take the example of a dashboard which contains a bar chart at the top and a bunch of content below that.
If you are a user on a laptop, you will likely need to scroll from the top of the dashboard down the page to the content at the bottom - no problem right?
Not until your mouse hits that bar chart - then the visualization zoom feature on the bar chart takes over and does two things: 1) turns a pretty bar chart into a kind of meaningless blob (by zooming) and 2) it forces the user to have to find the safest placement of the mouse to scroll to where they want to go.
My users are troopers and don't complain much about it, but when I watch them to learn their patterns, it pains me to see this.
I totally get the logic of this feature, but I definitely think it should be more 'opt-in' somehow.
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Rashad Rahman
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Original Message:
Sent: Thu May 21, 2020 05:51 PM
From: Brennan Fox
Subject: how do I turn off zooming?
Hi Rashad,
To the best of my knowledge, the ability to zoom in / out and pan on certain visualization types when your focus is on them is default behaviour that cannot be disabled / turned off.
It is there to provide customers with the ability to get a closer look and focus on points on their visualizations when there are lots of other points competing for their attention. It serves a few use cases. For example, allowing a customer to get a closer comparison of a couple columns on a Column visualization where there are many columns of similar height.
That being said, the ability to pan and zoom is meant to enrich your users' dashboard experience. If it's taking away from their experience we'd be keen to learn how we can make it better for our customers. Are you able to share where / how your users are getting stuck?
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Brennan Fox
Original Message:
Sent: Wed May 20, 2020 12:03 PM
From: Rashad Rahman
Subject: how do I turn off zooming?
Within dashboards, I would like to know how to turn off the visualization zooming feature. It is driving my users crazy and I haven't had a use case yet that was helped by zooming.
We are on 11.1.3
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Rashad Rahman
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#CognosAnalyticswithWatson