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This theme is unavailable to set globally. (11.1.5)

  • 1.  This theme is unavailable to set globally. (11.1.5)

    Posted Thu January 16, 2020 06:05 PM
    We have tenants enabled, and when I go in as administrator and try to set the global theme to something other then "IBM Classic" I get the following error.

    This theme is unavailable to set globally. Please login as the tenanted administrator to set it.

    Something new I didn't see in 11.1.3 and I'm wondering if its just something I'm missing.




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    Tim Felber
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    #CognosAnalyticswithWatson


  • 2.  RE: This theme is unavailable to set globally. (11.1.5)

    Posted Fri January 17, 2020 04:33 PM
    Cognos seems to want to find all Themes and Customization out of the "Global" location. However, since my Administrator account was part of a Tenant when I uploaded them, they are in a Tenant folder.   

    Example...
    This is what it wants : <install directory>\temp\themes\global\IBM_Blue_Green
    This is that it has: <install directory>\temp\themes\Magnet BI\IBM_Blue_Green

    By removing my Administrator account from Tenants (leaving global) I was able to re-upload my themes  and apply.   So something seems broken, Tenants are not my friend.

    Tim F.

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    Tim Felber
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