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Cognos Audit Extension Not Working after Upgrading to CA 11.1.7

  • 1.  Cognos Audit Extension Not Working after Upgrading to CA 11.1.7

    Posted Fri August 14, 2020 03:56 PM
    We completed an in place upgrade of our DEV environment from CA v11.0.7 to CA 11.1.7 and found that the Cognos Audit extension was no longer functional. The interface does does display but any attempt to execute and audit run will fail. I have tried resetting data connections, regenerating the keystore file, and uninstalling and reinstalling the entire extension but have not been able to get an audit to run. Has anyone else had issues with the Audit Extension after upgrading?

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    Chris Schultz
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    #CognosAnalyticswithWatson


  • 2.  RE: Cognos Audit Extension Not Working after Upgrading to CA 11.1.7

    Posted Mon August 17, 2020 02:12 AM
    Hi Chris,

    Do you get a success when using the Cognos Audit Extension Console ?
    What do you mean with "The Interface does display" ? What Interface are you refering to ?

    In my environment, I also face issues, but I don't get to pass the Cognos Audit Extension Console with success right now.
    And I don't know where to search futher (what kind of log file should I look into...)

    Kind Regards,




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    Chris Bos
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  • 3.  RE: Cognos Audit Extension Not Working after Upgrading to CA 11.1.7

    Posted Mon August 17, 2020 09:49 AM
    It stopped working with 11.1.X. Glad to see, that there are other clients are using it...

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    Oleg Nevedrov
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  • 4.  RE: Cognos Audit Extension Not Working after Upgrading to CA 11.1.7

    Posted Mon August 17, 2020 09:59 AM
    Hey Chris - Yes, the console will display but when I run an audit, even just a content audit of a single folder, the console hangs on the spinning hour glass.  When I run the "Audit Run" report, I get a message saying "audit failed - contact support..." the logs do have some failure messages but nothing definitive as to the cause of the issue.  I have a PMR opened with support currently and will post back here with what I find out.

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    Chris Schultz
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  • 5.  RE: Cognos Audit Extension Not Working after Upgrading to CA 11.1.7

    Posted Mon August 17, 2020 06:25 PM
    I previously had AE running with CA 11.1.1 and just configured to run with CA 11.1.7. I am still able to run an Audit and view the data in the sample AE reports.

    It isn't against a large content store but it is working. 

    I am running this version: c11_20181003

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    TREVOR COMEAU
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  • 6.  RE: Cognos Audit Extension Not Working after Upgrading to CA 11.1.7

    Posted Tue August 18, 2020 09:42 AM
    Hey Trevor - would it be possible to share the process you followed for configuring the AuditExt after the upgrade? I am assuming you performed an "over the top" upgrade to the latest version but if it was a fresh install, that could be the difference.

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    Chris Schultz
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  • 7.  RE: Cognos Audit Extension Not Working after Upgrading to CA 11.1.7

    Posted Tue August 18, 2020 11:09 AM
      |   view attached
    Hi Chris.
    I configured this on a separate 11.1.7 install.
    I used the attached instructions on CA 11.1.1 originally. I copied the files created in that version to my CA 11.1.7 directories (war & wlpdropins) to save a couple steps.
    Cheers,
    Trevor

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    TREVOR COMEAU
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    Attachment(s)

    pdf
    c11AuditExtensionNOTES.pdf   1.37 MB 1 version


  • 8.  RE: Cognos Audit Extension Not Working after Upgrading to CA 11.1.7

    Posted Thu August 20, 2020 09:48 AM
    Thanks for sharing TREVOR

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    Karan Singh
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  • 9.  RE: Cognos Audit Extension Not Working after Upgrading to CA 11.1.7

    Posted Thu August 20, 2020 09:48 AM
    i have used this and it is working fine

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    Karan Singh
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  • 10.  RE: Cognos Audit Extension Not Working after Upgrading to CA 11.1.7

    Posted Tue August 18, 2020 11:33 AM
    Updated files can be downloaded here 
    https://developer.ibm.com/technologies/analytics/tutorials/ibm-cognos-11-audit-extension/

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    Adebimpe Adefowora
    IBM
    Ottawa Canada
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  • 11.  RE: Cognos Audit Extension Not Working after Upgrading to CA 11.1.7

    Posted Tue August 18, 2020 11:45 AM
    Thank you but that appears to be the same version that I have installed:

    // Copyright (c) IBM Corporation 2007-2020// Copyright (c) IBM Corporation 2007-2020// Licensed Materials - Property of IBM
    // US Government Users Restricted Rights - Use, duplication or// disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
    Application name: c11AuditExtensionCurrent
    version: 1.1.4-SNAPSHOTBuild
    timestamp: 2020-06-05T13:21:21Z

    Built by: dmg

    One of the first things I tried after upgrading was to uninstall, download the new version, and re-install but still having the same issue...

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    Chris Schultz
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  • 12.  RE: Cognos Audit Extension Not Working after Upgrading to CA 11.1.7

    Posted Tue September 01, 2020 03:29 PM
    Hi
    i did not see the option to download Audit extension using above link .. can I have the link to download audit extension for 11.1.7

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    Rajitha Kalluri
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  • 13.  RE: Cognos Audit Extension Not Working after Upgrading to CA 11.1.7

    Posted Tue September 01, 2020 03:37 PM
    It is under Resource  to the right of the page click on the drop down icon there is a zip file


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    Sanjay Chakravarty
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  • 14.  RE: Cognos Audit Extension Not Working after Upgrading to CA 11.1.7

    Posted Tue September 01, 2020 04:57 PM
    Thanks Sanjay.

    Box URL is restricted for us  in my company so I can;t download from there.. so I am looking for another URL i can download it.

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    Rajitha Kalluri
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