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This article explains about how to resolve incidents using the Runbook in Watson AIOps. The article is based on the the following RedHat OpenShift 4.8 on IBM Cloud (ROKS) Watson AI-Ops 3.3.0 1. Execute RunBook Click on Runbook icon in the alert. Select the ...
This article explain about how to create Runbook in Watson AIOps. The runbook creating involves the following steps. Connect Backend System with SSH Create New Action Create Runbook Assign Runbook The article is based on the the following RedHat OpenShift 4.8 on IBM Cloud ...
Authors: @Anita Rass Wan and @Annie Sheil Context Imagine you’re an SRE for a company that has recently seen an uptick in sales, and because the majority of your customers are purchasing through the website, you always want to make sure the backend systems are running well...
Integrate Approval Workflows into your Runbooks Introduction Sometimes a workflow needs to have an explicit approval by a person to make a decision. Often this decision needs to be correctly stored and retrieved for audit purposes. Luckily the Runbooks feature from IBM Watson AIOps can...
One of our customers wanted to change the behaviour when right-clicking on an event. Instead of opening it inside the DASH, open a new browser tab. In this blog post we will show you, how to do just that. The Starting Point The IBM Runbook Automation (RBA) integration into the OMNIbus Event...
Enhancing otherwise manual runbooks with automations is an excellent way to increase the productivity of the Operations Team. One way (among others) is to leverage the Script Provider. It connects to the endpoint via SSH and executes any kind of script runnable on the target system. In this blog...
Sometimes it might be a little confusing what exactly ends up in the output of an automation and why the follow up action using that output does not work as you had intended. We’ll share some details and show some neat tricks what to do here. The AutomationOutput feature in CEM ...
Clicking through a lot of screens of an application to get all the data visible can be tiresome. Sometimes you want to display the data in a specific way and the application customization just cannot do it. In a case like this, a scriptable API and your own scripting skills can get the job done....