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This article explains about how to resolve incidents using the Runbook in Watson AIOps.
The article is based on the the following
Runbook
Select the Preview menu.
Preview
Click on Run runbook.
Run runbook
Click on Run in Step1.
Run
Step1
Click on Complete in Step1.
Complete
Click on Runbook worked.
Runbook worked
The runbook is executed. The probelm should have been resolved.
Click on Mark As Resolved button in Slack Story
Mark As Resolved
Click on Submit button to resolve the Slack Story
Submit
Story is closed automatically once it is resolved
In Stories and Alerts page also the story is shown as Resolved
Stories and Alerts
Resolved
In ServiceNow also the story is Resolved
ServiceNow