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Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

  • 1.  Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Tue February 28, 2023 09:54 AM
    Edited by Rory Keeley Tue August 22, 2023 07:59 AM

    Problem: Some users of the Academic Initiative/Skillsbuild website see this message "Requested resource is currently unavailable, please try again later" when they try to download a CPLEX Optimization Studio installer. We are working to try to stop this happening for already registered users.

    Solution: Normally this issue will resolve itself about 24 hours after you experience it. Please clear your browser cache and try again after 24 hours. For most users this is enough to gain access. 

    If the problem persists: In a reply below, please add your name, your email (obscure it by using AT for @ and DOT for the . character), and the academic institution to which you belong. Note that you should provide the same details with which you've registered for the Academic Initiative/Skillsbuild website. We will check the messages daily and let you know when we have validated your details and you can download an installer.



    ------------------------------
    Rory Keeley
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  • 2.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Mon March 13, 2023 05:54 AM

    Hi, I'm facing the same problem: "Requested resource is currently unavailable, please try again later".

    Details are as follows:

    Name: Muskan Gupta

    Institutional email: gk6925ATmyamuDOTacDOTin

    Institution: Aligarh Muslim University, India 



    ------------------------------
    Muskan Gupta
    ------------------------------



  • 3.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Mon March 13, 2023 06:13 AM

    Hello, 

    I have this issue as well.

    Melike Akal

    melikeDOTakalATozuDOTeduDOTtr

    Ozyegin University

    <quillbot-extension-portal></quillbot-extension-portal>



    ------------------------------
    Melike Akal
    ------------------------------



  • 4.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Tue March 14, 2023 04:36 AM

    Hello Melike

    The Academic Initiative/SkillsBuild site administrator has validated your email. You should be able to download now.

    Can you please try again?

    regards



    ------------------------------
    Rory Keeley
    ------------------------------



  • 5.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Mon March 13, 2023 08:30 AM

    Hello,

    Me and my students are experiencing the exact same problem. I will ask my students to do the same if the problem is solved.

    Here is my email address: joaoDOTguerreiroATiscte-iulDOTpt

    Thank you,

    João Guerreiro



    ------------------------------
    Joao Guerreiro
    ------------------------------



  • 6.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Tue March 14, 2023 04:37 AM

    Hello João

    The Academic Initiative/SkillsBuild site administrator has validated your email. You should be able to download now.

    Can you please try again?

    regards



    ------------------------------
    Rory Keeley
    ------------------------------



  • 7.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Mon March 13, 2023 11:26 AM

    Hello,

    I am having this same issue with CPLEX.

    Drew Scott   scott2ddATmailDOTucDOTedu

    University of Cincinnati

    Thank you.  



    ------------------------------
    Drew Scott
    ------------------------------



  • 8.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Tue March 14, 2023 04:38 AM

    Hello Drew

    The Academic Initiative/SkillsBuild site administrator has validated your email. You should be able to download now.

    Can you please try again?

    regards



    ------------------------------
    Rory Keeley
    ------------------------------



  • 9.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Mon March 13, 2023 03:36 PM

    Hi. I am facing the same issue. Could you please help me?

    Luis Rodriguez

    luisDOTrodriguezATutahDOTedu

    University of Utah

    Best,

    -Luis



    ------------------------------
    Luis Rodriguez-Garcia
    ------------------------------



  • 10.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Tue March 14, 2023 05:32 AM

    Hello Luis, 

    I'm investigating. 

    Best regards,



    ------------------------------
    Aurelie Folacci
    ------------------------------



  • 11.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Wed March 15, 2023 05:52 AM

    Hello Luis

    The Academic Initiative/SkillsBuild site administrator has validated your email. You should be able to download now.

    Can you please try again?

    regards



    ------------------------------
    Rory Keeley
    ------------------------------



  • 12.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Wed March 15, 2023 06:04 AM

    Dear Rory,

    I am "Request Feature Code" for IBM Cloud in the past few days, but it only shows "Requested resource is currently unavailable, please try again later" 

    Is it the same problem so I need to add my name? Here is the information:
    Ka-Ho Wong
    khwongDOTseemATcuhkDOTeduDOThk
    The Chinese University of Hong Kong



    ------------------------------
    Ka-Ho Wong
    ------------------------------



  • 13.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Wed March 15, 2023 06:05 AM

    Hello Ka-Ho

    I'm investigating.

    regards



    ------------------------------
    Rory Keeley
    ------------------------------



  • 14.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Wed March 15, 2023 01:30 PM

    Hi Ka-Ho

    The Academic Initiative/Skillsbuild site administrator has validated your e-mail address. You should be able to download now.

    Can you please try again?

    regards



    ------------------------------
    Rory Keeley
    ------------------------------



  • 15.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Wed March 15, 2023 06:07 AM

    Hi Rory, Im facing the same problem. Here is my registration data:

    email: aeflor14ATasuDOTedu

    institution: Arizona State University

    thank you



    ------------------------------
    Andres Flores
    ------------------------------



  • 16.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Wed March 15, 2023 06:07 AM

    Hello Andres

    I'm investigating.

    regards



    ------------------------------
    Rory Keeley
    ------------------------------



  • 17.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Wed March 15, 2023 01:29 PM

    Hi Andres

    The Academic Initiative/Skillsbuild site administrator has validated your e-mail address. You should be able to download now.

    Can you please try again?

    regards



    ------------------------------
    Rory Keeley
    ------------------------------



  • 18.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

    Posted Thu March 16, 2023 06:15 AM

    The same problem happened to me. 

    Hyochang Yoo

    hyochangyooATyonseiDOTacDOTkr


    ------------------------------
    Hyochang Yoo
    ------------------------------



    ------------------------------
    효창 유
    ------------------------------



  • 19.  RE: Academic Initiative: Help with "Requested resource is currently unavailable, please try again later"

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