IBM Apptio

IBM Apptio

 View Only
Back to Library

Bill of IT Learning Plan 

Tue August 01, 2017 10:01 AM

This is the Learning Plan forBill of IT – Showback & Chargeback series of courses. These courses teach TBMAs, and other roles who touch the Bill of IT process, the basics and benefits of Bill of IT, the differences between a showback and chargeback process, the Bill of IT types, and the roles involved in the Bill of IT process.

 

Each video will highlight the reports most used by those roles.

 

Play: Go at your own pace, available 24/7.

 

 

________________________________________

Part 1: Introduction

A brief introduction to Bill of IT Showback & Chargeback,

the requirements for deployment of Bill of IT,

and who uses Bill of IT. (~9 mins)

 

________________________________________

Part 2: Bill of IT for TBMAs

Reports highlighted: Billing Data Quality

(~7 mins)

 

________________________________________

 

Part 3: Bill of IT for Finance

Reports highlighted: IT Service Provider

Summary, Recovery by Business (~7 mins)

 

________________________________________

 

Part 4: Bill of IT for Service and Product Owners 

Reports highlighted: IT Service Provider Summary,

Unit Rate Analysis, Usage Summary (~7:30 mins)

 

________________________________________

 

Part 5: Bill of IT Business Consumers

Reports highlighted: Usage Summary, Invoice Overview

(~8 mins)

 

 

________________________________________

Part 6:  Bill of IT for Business Relationships Managers

Reports highlighted: Business Relationship Summary,

Usage Summary, Invoice Overview (~9 mins)

 

________________________________________

Part 7:  Bill of IT for Corporate Finance

Reports highlighted: Usage Summary 

(~5:30 mins)

 

________________________________________

Part 8:  Bill of IT for CIOs

Reports highlighted: Usage Summary

(~6 mins)

 



#Billing(BillofIT)

Statistics
0 Favorited
10 Views
0 Files
0 Shares
0 Downloads

Comments

Debbie Hagen
Mon June 15, 2020 01:33 PM

Hi Heather, 

I'm investigating.  We have recently updated the BoIT training materials and I'm not sure we included a knowledge check since it's outside of ApptioU and the AAEP.  I'll let you know as soon as I find out though.

Deb


#Billing(BillofIT)

Apptio Community Member
Mon June 15, 2020 01:13 PM


#Billing(BillofIT)

Apptio Community Member
Fri June 12, 2020 06:32 PM

I'm not seeing an option to access or request the BoIT Knowledge Check.  Am I missing something?


#Billing(BillofIT)

Apptio Community Member
Mon October 15, 2018 03:57 PM

Awesome, @Tony Wong! You should get the Bill of IT badge on Community this Friday as well!


#Billing(BillofIT)

Tony Wong
Mon October 15, 2018 03:55 PM

Thank you for the prompt response, Megan Beasley. Yes, I received the emails and have signed in and did the knowledge test and passed. .


#Billing(BillofIT)

Apptio Community Member
Mon October 15, 2018 03:47 PM

HI @Tony Wong, Thank you for letting me know and I apologize if you did not receive an email confirming you have been enrolled in the Knowledge Check.  You should have just received two emails from Apptio U: one with your Apptio U account details you will need to access the Knowledge Check and a second confirming you've been enrolled in the Knowledge Check.  Since you do not have an active AAEP, your Apptio U account will be deactivated once you have completed the Knowledge Check.  You should be good to go now but please let me know if you did not receive either of those emails or if I can further assist in any way.


#Billing(BillofIT)

Tony Wong
Mon October 15, 2018 03:27 PM

Hi Megan Beasley, I clicked on Showback & Chargeback Knowledge Check Request and filled out the SmartSheet form on Oct 8th, but it did not ask me to do any knowledge check. Am I missing something? I no longer have Apptio University access since I am only a contractor to the current company I am with.

 


#Billing(BillofIT)

Apptio Community Member
Wed September 12, 2018 11:28 AM

Thank you Megan Beasley! Have a nice day ahead.


#Billing(BillofIT)

Apptio Community Member
Wed September 12, 2018 11:26 AM

Hi @Archit Aryasri, the Bill of IT badge is one of our badges that is issued on the Friday after you have earned it.  If you completed the Bill of IT Knowledge Check, you should receive your Bill of IT badge this Friday. 


#Billing(BillofIT)

Apptio Community Member
Wed September 12, 2018 09:39 AM

Hi I completed the lectures, but it doesn't indicate me completing it. Anything I am missing?


#Billing(BillofIT)

Apptio Community Member
Tue July 31, 2018 10:42 AM

Glad you liked it, Belinda!


#Billing(BillofIT)

Apptio Community Member
Tue July 31, 2018 10:24 AM

Great course!


#Billing(BillofIT)

Lauren Pagan
Tue April 17, 2018 05:29 PM

Hey Michelle Battista and @Debbie Hagen, there is not a way to receive credit for courses on Community.  Once you complete the courses in the learning plan and take the Knowledge Check listed at the bottom of the learning plan you will receive a badge for your completion of the learning plan.


#Billing(BillofIT)

Debbie Hagen
Tue April 17, 2018 04:10 PM

A reasonable expectation.  :-)  She'll get it sorted for you.  I'd update it but I don't have magic permissions like Lauren does.  Plus, she contacts the company that provides the software and tries to get it sorted when we have issues like this.


#Billing(BillofIT)

Apptio Community Member
Tue April 17, 2018 04:01 PM

Thanks Deb.  I wrote her an email.  I just didn't want to watch the rest and have it not give me credit. 


#Billing(BillofIT)

Debbie Hagen
Tue April 17, 2018 03:21 PM

Hi Michelle,

Not sure why it's not working... adding @Lauren Pagan to see if we can get that sorted for you. 

 

Lauren,

can you help?  Michelle says she's watched the intro twice but it's still not showing as completed. 

 

Thanks,

Deb


#Billing(BillofIT)

Apptio Community Member
Tue April 17, 2018 03:02 PM

I have watched the intro twice, yet it doesn't show completed.  Am I missing something? 


#Billing(BillofIT)